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Despegar, part of the Prosus ecosystem and a leader in travel technology across Latin America for over 25 years, is seeking a Market Manager for Chains to drive strategic partnerships and revenue growth with hotel chains.
In this role, you will serve as a trusted advisor to hotel chain executives, building deep relationships with commercial directors, distribution, e-commerce, revenue, and key account teams. You will own full P&L responsibility for assigned chains, including revenue targets, market share, conversion rates, competitiveness, and growth across brands and priority properties.
Key responsibilities include:
- Developing annual joint business plans with clear objectives, market strategies, channel approaches, campaigns, media allocation, and commercial commitments
- Leading complex strategic negotiations on rates, inventory, promotions, media packages, exclusivities, and preferential commercial terms that create mutual value
- Driving distribution and direct sales initiatives, including API connectivity and distribution models that improve availability, content, competitiveness, and scalability
- Managing multi-POS and multi-channel opportunities across Mexico and relevant LATAM source markets, coordinating with regional teams
- Conducting executive business reviews with detailed analysis by chain, brand, market, and property
- Managing competitive dynamics, pricing parity, Partner Offer strategies, and direct-to-consumer vs. OTA positioning
- Influencing cross-functional teams (Product, Revenue, Media, B2B, Operations, Finance, Legal, Technology) to unblock complex opportunities
- Representing Despegar at chain leadership meetings, industry events, and forums
You will work in a culture that values autonomy, rapid learning, collaboration, and real impact from day one. The company emphasizes ownership, innovation, and people-centric decision-making within a diverse, global ecosystem.
Requirements:
- 6–10 years of strategic B2B account management experience with exposure to national or international hotel chains
- Proven ability to navigate matrix organizations and multiple approval levels
- Track record of closing complex negotiations with measurable revenue and market share results
- Deep knowledge of online hotel distribution, connectivity, pricing, revenue management, inventory management, and rate parity
- Ability to build business cases and multi-channel, multi-market value propositions
- Advanced Excel/Sheets and BI tool proficiency; SQL is a strong differentiator
- Executive-level communication skills and ability to influence without direct authority
- Availability for frequent travel
- Native Spanish and advanced/fluent English (required)
