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Salary: USD 60,000 - 95,000 / annual
Odeko is an all-in-one operations and technology platform serving over 20,000 independent coffee shops, cafes, and food establishments. The platform enables customers to purchase supplies from hundreds of brands, track ordering trends, finance equipment, and access insurance—helping them increase revenue, reduce environmental impact, and save on cost of goods and vendor management time.
As Market Manager for Atlanta, you will be the revenue leader for the city, driving growth of Odeko's local supply delivery service. You will own the full customer lifecycle—from prospect identification and sales through onboarding, retention, and expansion.
Key responsibilities include:
- Achieving monthly revenue goals through new customer acquisition and account expansion
- Identifying and securing commitments from independent coffee shop owners using Odeko's data-driven prospect database
- Managing customer relationships pre- and post-sale, with focus on retention and upselling through in-person visits and new product launches
- Maintaining detailed CRM records in HubSpot to track activity and enhance the customer journey
- Collaborating with Operations and Support teams to resolve issues quickly
- Partnering with vendor partners on local coffee events and sampling campaigns
- Serving as primary liaison between customers and internal teams, advocating for product or process improvements based on customer feedback
- Staying current on local and national specialty coffee industry trends
This is an L2 role based in Atlanta with a fast-paced, growth-oriented environment and direct impact on company success.
Requirements:
- 2+ years of relevant sales, account management, business development experience, OR local coffee community leadership experience
- Proven ability to discover and close sales opportunities and build client relationships
- Experience managing a pipeline to achieve revenue targets
- Ability to deliver client-focused solutions based on customer needs
- Self-directed and comfortable in a constantly evolving environment
- Passion for coffee and small business (coffee background is a bonus)
