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Despegar, part of the Prosus ecosystem and a leader in travel technology across Latin America for over 25 years, is seeking a Market Manager to drive commercial strategy for its Hotels business in Mexico.
In this role, you will operate as a trusted advisor to high-impact hotel partners, managing end-to-end commercial relationships with autonomy to set strategic priorities and maximize portfolio results. You will serve as a consultative commercial operator, advising partners on critical decisions around pricing, inventory, distribution, promotions, media, and seasonal strategy.
Key responsibilities include:
- Building trust-based relationships with hotel owners, general managers, commercial directors, revenue managers, and other key decision-makers
- Owning revenue, market share, conversion, availability, competitiveness, and retention metrics across your portfolio
- Developing B2C and B2B growth strategies by channel, source market, and product with each partner
- Negotiating strategic agreements on rates, inventory, promotions, media, packages, and commercial terms with measurable impact
- Managing pricing competitiveness, parity dynamics, Partner Offer programs, direct sales, and connectivity to drive positioning and conversion
- Conducting data-driven business reviews with benchmarks, diagnostics, and recommendations that drive measurable commitments
- Building independent analyses in Excel/Sheets and BI tools to transform data into weekly decisions
- Acting as the voice of the market, bringing partner signals to Product, Revenue, Media, Operations, and Technology teams to influence priorities with evidence
- Representing Despegar at regional trade shows, conferences, and industry events
- Creating local growth initiatives with potential to scale across the team
The role is based in Mexico, with candidates sought from Mexico City, Pacific region (Los Cabos, Puerto Vallarta), and Guadalajara. Frequent travel is required.
Requirements:
- 6–10 years of experience in consultative B2B portfolio management in travel tech, online hospitality, SaaS, digital media, or related sectors
- Proven track record in revenue growth, market share, conversion, retention, or portfolio expansion
- Experience building relationships with senior stakeholders
- Solid knowledge of online hotel distribution: Channel Managers, APIs, pricing, revenue management, inventory, and parity
- Advanced Excel/Sheets skills and BI tool proficiency; SQL is a differentiator
- Ability to operate simultaneously at strategic and tactical levels
- Autonomy, commercial judgment, and strong ownership in dynamic environments
- Excellent verbal and written communication skills
- Availability for frequent travel
- Native Spanish; advanced English is desirable and may be required depending on portfolio
