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Despegar (Decolar) is a travel technology platform that has revolutionized how people travel across Latin America for over 25 years. The company is part of the Prosus ecosystem and serves millions of travelers through innovative technology.
The Market Manager role is a central commercial position in Decolar's hotel business in Brazil. You will operate as the primary point of contact for high-impact hotel accounts in your assigned region, making daily decisions about where the company directs commercial resources. Your core responsibility is to be a trusted advisor to your hotel portfolio—partners will consult you before making decisions on pricing, media investment, inventory strategy, and seasonal positioning.
Key responsibilities include:
- Building and maintaining executive-level trust relationships with hotel owners, general managers, and revenue teams in your portfolio
- Owning end-to-end commercial results for your accounts: revenue, market share, conversion, and retention
- Conducting complex negotiations on rates, inventory, paid media, promotions, and commercial terms across all group brands
- Providing data-driven market analysis, benchmarking, and strategic positioning recommendations
- Maintaining consistent business review cadences with measurable action plans and executive follow-up
- Building proprietary analyses using Excel, Metabase, and Power BI to drive weekly commercial decisions
- Translating product, pricing, and distribution updates into concrete value for hotel partners
- Serving as the voice of the market internally, influencing product and operations roadmaps based on field insights
- Representing Decolar actively at industry events, trade shows, and field visits
- Developing local engagement initiatives and activation formats that emerge from direct partner contact
This is not a farming role—it is a consultative commercial operator position requiring track record of results and autonomy to make decisions without escalation.
REQUIREMENTS:
- 6–10 years of experience in consultative B2B portfolio management in travel tech, online hospitality, SaaS, digital media, or adjacent sectors
- Proven history of building trust relationships with senior stakeholders
- Documented track record of hitting quarterly and annual targets with measurable revenue, share, or retention impact
- Fluency in CRM and disciplined book-of-business management
- Advanced Excel, Power BI, and Metabase proficiency; SQL knowledge is a strong differentiator
- Knowledge of online hotel distribution: Channel Manager, APIs, pricing techniques, revenue management, inventory management (strong differentiator for quality recommendations)
- Ability to operate simultaneously at strategic and tactical levels in ambiguous environments
- Autonomy, ownership, and self-sufficiency in dynamic contexts; solution-oriented without requiring instruction
- High-level verbal and written communication; capable of engaging boutique hotel owners and large resort general managers in the same week
- Availability for frequent travel within your assigned region
- Native Portuguese; mandatory English; Spanish is a differentiator
- Passion for travel and online hospitality business
