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Despegar, part of the Prosus ecosystem and a leader in travel technology across Latin America for over 25 years, is seeking a Market Manager to drive commercial strategy for its Hotels business in Mexico.
Role Overview
You will operate as a central commercial driver for the Hotels vertical, managing high-impact hotel partner accounts with full autonomy to determine commercial focus and maximize portfolio results. You will serve as a trusted advisor to hotel partners—consulted on pricing, inventory, distribution, promotions, media, and seasonal strategy decisions.
Key Responsibilities
• Build and maintain trusted relationships with hotel owners, general managers, commercial directors, revenue managers, and other key decision-makers
• Own end-to-end accountability for revenue, market share, conversion, availability, competitiveness, and partner retention across your portfolio
• Develop B2C and B2B growth strategies with each partner, identifying levers by channel, source market, and product
• Negotiate strategic agreements on rates, inventory, promotions, media, packages, and commercial terms with measurable impact
• Manage pricing competitiveness, parity/adversity dynamics, Partner Offer programs, direct sales, connectivity, and distribution factors affecting positioning and conversion
• Conduct data-driven business reviews with benchmarking, diagnostics, and recommendations; convert reviews into measurable commitments
• Build independent analyses using Excel/Sheets and BI tools to transform data into weekly decisions
• Serve as voice of the market, bringing partner signals to Product, Revenue, Media, Operations, and Technology teams; influence priorities with evidence
• Represent Despegar at industry visits, trade shows, and regional events
• Develop local growth initiatives with potential to scale across the team
Location
Primary locations: Mexico City, Pacific region (Los Cabos, Puerto Vallarta), or Guadalajara. Frequent travel required.
Requirements
• 6–10 years of experience in consultative B2B portfolio management within travel tech, online hospitality, SaaS, digital media, or related sectors
• Proven track record in revenue growth, market share, conversion, retention, or portfolio expansion
• Experience building relationships with senior stakeholders
• Solid knowledge of online hotel distribution: Channel Managers, APIs, pricing, revenue management, inventory, and parity systems
• Advanced Excel/Sheets skills and BI tool proficiency; SQL is a differentiator
• Ability to operate simultaneously at strategic and tactical levels
• Autonomy, commercial judgment, and strong ownership in dynamic environments
• Excellent verbal and written communication
• Availability for frequent travel
• Native Spanish; advanced English desirable and may be required depending on portfolio