SlipstreamJobs tracks this role from the company's public career site. Apply directly on the employer's site.
Salary: USD 111,000 - 123,000 / annual
Airbnb is seeking a Market Manager to drive the health and expansion of hotel supply in Italy through the HotelTonight and Airbnb platforms. This role is based in Phoenix, Arizona and focuses on managing hotel partners, optimizing their presence through discounts, availability management, and other strategic levers.
In this position, you will oversee all aspects of hotel success on both platforms, including developing tiering and account management strategies, converting hotel leads, and managing relationships with strategic partners and internal stakeholders. You will develop and refine scalable, localized supply management strategies for both established competitive markets and emerging untapped markets to secure long-term regional success.
Key responsibilities include:
- Building, managing, and expanding partner relationships within your territory to exceed quarterly sales targets
- Conducting regular optimization calls and business reviews with partners to develop strong, enduring partnerships
- Implementing strategies to manage and optimize thousands of hotels across your region
- Educating clients on product updates and cascading feedback to internal stakeholders
- Leveraging data to identify and pursue strategic growth opportunities
- Developing and implementing unique engagement projects with an entrepreneurial approach
- Working cross-functionally with product, communications, public policy, legal, tax, and customer support teams
- Acquiring comprehensive knowledge of local market trends
- Understanding technical aspects of software partnerships to support hosts and guests
- Representing Airbnb in external meetings with hotels and at industry conferences
Travel to your assigned territory is expected approximately once every 4-6 weeks.
Requirements:
- 6+ years of experience in new sales, account management, and partner support
- 2+ years of tech/travel industry experience (preferred)
- Proven track record managing a book of business and converting opportunities
- Proficient quantitative skills with ability to interpret and apply data in day-to-day work
- Ability to work at both strategic and tactical levels in ambiguous environments
- Proven cross-functional collaboration experience
- Excellent communication and presentation skills (phone, email, in-person)
- Charismatic self-starter who is resourceful, self-sufficient, with strong time management
- High proficiency with CRM software, particularly Salesforce (preferred)
- Fluency in English and Italian required; additional European languages a strong plus
- Must be based in Phoenix, Arizona and willing to travel regularly to assigned territory
- Passion for Airbnb, travel, and the sharing economy; being an Airbnb host is a plus
