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Salary: BRL 9,000 - 11,250 / monthly
Airbnb is seeking a Market Associate to join its Field Sales Team in São Paulo, Brazil. In this role, you will drive growth and success for emerging Professional Hosts in your assigned territory, building strong business relationships and empowering them with strategies to thrive on the Airbnb platform.
Key responsibilities include:
- Building and maintaining long-term relationships with emerging Professional Hosts, driving account performance to meet quarterly and annual sales targets
- Managing and optimizing hundreds of Professional Hosts through regular optimization calls, business reviews, and scaled strategies
- Educating clients on product updates and relaying feedback to internal stakeholders
- Providing exceptional support—both remotely and in-person—to ensure host success and foster trust
- Leveraging data to identify strategic growth opportunities and allocate resources efficiently
- Collaborating with Market Managers and cross-functional teams (product, communications, public policy, legal, tax, customer support) to lead impactful programs such as roadshows, webinars, and scaled campaigns
- Representing Airbnb in external meetings with professional hosts and at industry conferences
- Contributing to host community programs to drive growth and engagement
You will focus on optimizing supply and pricing, recruiting new hosts, and providing platform education to help hosts deliver top-tier hospitality for excellent guest experiences.
REQUIREMENTS:
- 4+ years of experience in account management and partner support with proven ability to foster and grow business relationships
- Proven success managing a leads pipeline and book of business, effectively nurturing and converting opportunities
- Strong quantitative skills with ability to interpret and apply data for day-to-day decision-making
- Adaptability to work at both strategic and tactical levels, with history of executing effectively in ambiguous environments
- Cross-functional collaboration experience ensuring alignment and success across teams
- Excellent communication and presentation skills with ability to engage clients via phone, email, and in-person
- Self-starter with strong time management, prioritization, and organizational skills
- CRM proficiency (Salesforce experience is a plus) with expertise in managing leads, opportunities, and core CRM objects
- Fluency in Portuguese and English (Spanish is a plus) to operate effectively across South America's diverse markets
- Willingness to travel regularly within assigned territory and internationally (once every 4-6 weeks)
- Passion for Airbnb, travel, and the sharing economy (being an Airbnb host is a plus)
PLUS (preferred):
- 2+ years of tech industry experience
- 1+ years of travel industry experience
