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OpenAI is building a global network of advanced datacenters to support demanding AI workloads. The Infrastructure Quality team ensures all datacenter systems are manufactured, delivered, and commissioned to the highest standards of quality, reliability, and performance.
As Manufacturing Quality Engineer, you will establish, implement, and manage a manufacturing-focused quality program for datacenter infrastructure. You will lead vendor audits, monitor performance metrics, and coordinate corrective actions to ensure predictable delivery schedules, reduced risks, and operational reliability.
Key responsibilities include:
• Vendor Oversight & Performance Management: Conduct manufacturing evaluations, audits, and improve vendor performance across production, inspection, testing, and delivery phases. Develop and track quality metrics to assess manufacturing performance and identify trends. Partner with vendors to refine processes, training, and quality controls.
• Program Development & Execution: Develop and maintain a datacenter-focused manufacturing quality program supporting global deployment schedules. Integrate manufacturing quality requirements into sourcing, design, and construction processes. Establish cross-functional communication between manufacturing sites, construction teams, and operations.
• Quality Leadership & Collaboration: Provide guidance to vendor and contractor quality teams. Collaborate with engineering, sourcing, construction, and operations to align quality processes with project goals. Mentor vendor teams and provide structured feedback for continuous improvement.
• Issue Resolution & Continuous Improvement: Audit quality activities at vendor and project sites. Lead corrective and preventive action plans for audit findings and quality nonconformances. Facilitate root cause analysis for recurring manufacturing issues and drive systemic process improvements.
• Schedule & Documentation Management: Monitor manufacturing schedules to ensure on-time delivery. Ensure testing and inspection documentation is complete and aligned with project milestones. Participate in project quality, commissioning, and operational readiness meetings.
You will travel domestically and internationally 40–60% to manufacturing sites, datacenter locations, and partner facilities.
Required: 10+ years in manufacturing quality management, supplier quality engineering, process improvement, or datacenter engineering/operations. Bachelor's degree in engineering, manufacturing, construction management, or related field (or equivalent work experience). Demonstrated ability to analyze data, solve problems, and improve manufacturing processes. Proven track record managing deliverables for complex projects or supplier programs. Strong communication skills with experience influencing both technical and executive audiences.
Preferred: Technical knowledge of datacenter infrastructure systems (mechanical, electrical, controls). Experience in supplier performance management for mission-critical facilities. ASQ Certified Quality Engineer, Quality Manager, or Quality Auditor. PMP or equivalent project management certification. Experience in industrial or high-volume manufacturing environments.
