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Airwallex is a unified payments and financial platform serving over 250,000 global businesses, including Brex, Rippling, Navan, and Qantas. The company is valued at $11 billion and backed by leading investors including Sequoia, Visa, Mastercard, and Salesforce Ventures.
You will lead the Sales Development team within the SME & Growth Business unit, responsible for pipeline generation and revenue opportunity development in the US market. This is a high-visibility role shaping Airwallex's sales strategy during a critical growth phase.
Key responsibilities include:
- Hiring, coaching, and developing a world-class team of SDRs focused on US pipeline generation
- Owning SDR performance management and ensuring the team meets or exceeds key metrics (SQLs, SALs, pipeline contribution)
- Developing best-in-class handoff processes between SDRs and Account Executives to ensure proper lead nurturing and conversion
- Providing structured training on regional market nuances, qualification criteria, and customer engagement best practices
- Establishing quality control frameworks including call reviews, messaging audits, and feedback loops
You bring 5+ years of high-performance SDR/AE experience with at least 2+ years managing SDR teams. You have a proven track record hiring and developing top sales talent, deep understanding of B2B outbound prospecting and pipeline development, and familiarity with AI-powered sales engagement tools and CRM workflows. Experience in fintech or payments is a plus.
The role is based in New York, San Francisco, or Austin. Airwallex values builders with founder-like energy, strong expertise, sharp thinking, and the ability to move fast with good judgment while balancing speed and rigor.
