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Payoneer is a global financial platform founded in 2005 that simplifies cross-border business operations. The company serves over 2,500 colleagues worldwide and operates in 190+ countries, offering solutions in global payments, compliance, multi-currency management, workforce management, working capital, and business intelligence.
As Manager of Sales Development, you will lead a team of 8 Sales Development Representatives (SDRs) operating in cross-functional pods with Business Development Managers (BDMs) across EMEA countries. This role reports to the Head of Sales EMEA and focuses on building a strategic, outcome-focused prospecting operation rather than a high-volume pipeline factory.
Key Responsibilities:
**Team Leadership & Execution**: Lead and develop your SDR team organized in country-based pods (SDR + BDM pairings). Set weekly and monthly prospecting targets, remove blockers, and coach team members on messaging, positioning, and objection handling.
**Pipeline Generation & Qualification**: Own target account selection and campaign planning with BDM partners. Execute multi-touch prospecting campaigns via email, LinkedIn, and phone that convert to qualified meetings. Establish qualification standards that support BDM productivity and win rates.
**Performance & Analytics**: Measure and report on SDR KPIs including activities, response rates, meeting-set rates, and pipeline contribution to in-year revenue. Identify underperformers and top performers. Test, iterate, and optimize campaign plays based on data.
**Process & Enablement**: Define prospecting workflows, tools, and scripts. Collaborate with Sales Leadership on targeting strategy while your team owns messaging and execution. Own SDR onboarding, training, and ongoing knowledge updates. Ensure consistent CRM and forecasting practices.
You will be someone obsessed with metrics who coaches through data, thinks commercially about BDM economics, runs lean and scrappy, and has shipped results in emerging markets or high-velocity growth environments.
**Requirements:**
- 5+ years in sales development (SDR, BDR, or similar outbound role)
- 2+ years managing or leading an SDR or sales team (minimum 3 direct reports)
- Proven success in EMEA markets (UK, EU, UAE, or MEA preferred)
- Experience in fintech, B2B SaaS, or payments preferred
- Fluency in CRM platforms (Salesforce, HubSpot, or similar) and sales engagement platforms
- High proficiency with AI-powered tools and automation, with proven ability to leverage modern technology to improve efficiency, personalization, and performance
