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Salary: USD 80,000 - 85,000 / annual
Human Interest is a high-growth fintech company on a mission to make retirement benefits accessible to small and medium-sized businesses across the United States. The company has raised approximately $500 million in funding from top-tier investors including BlackRock, TPG (The Rise Fund), SoftBank, and others.
As Manager of Inside Sales, you will lead and develop a high-performing inside sales team responsible for partner acquisition and lead generation for the company's 401(k) platform. Your primary focus will be coaching and mentoring team members while driving revenue growth through a comprehensive sales funnel.
Key responsibilities include:
- Leading a tech-enabled inside sales partnership engine designed to scale referral agreements and expand nationwide market reach
- Continuously testing and refining outreach sequences and talk tracks to optimize connect rates and meeting conversions
- Overseeing full-funnel pipeline performance from net-new partner acquisition through relationship management and handoffs to account executives
- Collaborating cross-functionally with Revenue Operations and Partnership teams to establish SLAs, refine target criteria, and streamline lead routing
- Conducting rigorous 1:1 coaching, weekly activity tracking, and bi-weekly call reviews to develop rep competency in value-based pitching and objection handling
- Maintaining data-driven forecasting with weekly commit forecasts based on activity volume, conversion rates, and revenue impact
- Monitoring appointment conversion and follow-up cadences to maintain 80-90% show rates and eliminate pipeline drop-off
- Transforming high-performing prospecting tactics into scalable, automated playbooks
Key metrics include team quota attainment, lead-to-opportunity conversion rates, lead-to-closed-won rates, appointment show rates (80-90% target), and daily activity tracking.
The role is based in Lindon, Utah, with a hybrid schedule requiring 3 days per week in the office.
Requirements:
- Bachelor's degree in Business, Marketing, or related field (preferred)
- Proven experience in a Sales Development Representative role or similar sales position
- Minimum 3 years of sales team management experience
- Strong understanding of sales processes, lead generation, and sales engagement tools (Outreach, Gong) and CRM tools (Salesforce)
- Technologically savvy with ability to quickly learn new systems
- Excellent communication, coaching, and interpersonal skills
- Curious mindset with ability to analyze data and understand performance drivers
- Results-oriented track record of exceeding sales targets and maintaining consistent month-over-month performance
- Strong mentorship ability with demonstrated history of developing team members and creating promotion opportunities
- Ability to present sales performance to leadership and translate metrics into actionable insights
- Experience leveraging data to measure, manage, and optimize activity and productivity
