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Kaseya, a leading provider of AI-powered IT management and cybersecurity software backed by Insight Partners, is seeking an experienced engineering manager to build and lead a high-performing eCommerce Engineering team. This role is central to a strategic initiative: transitioning the eCommerce platform from NetSuite to Salesforce B2B Commerce while positioning eCommerce as a primary sales and self-service channel across the Kaseya portfolio.
Reporting to the Director of Engineering, you will own team structure, talent strategy, and agile delivery while collaborating on architecture direction across the full eCommerce lifecycle.
Key Responsibilities:
- Define and build an eCommerce engineering team of 5–20+ resources, including onshore, nearshore, and offshore talent; augment with contractors or systems integrators as needed
- Lead engineering delivery across the current NetSuite eCommerce platform and the transition to Salesforce B2B Commerce, ensuring service continuity
- Partner with Product Owners, eCommerce leaders, and Salesforce architects to define platform architecture, technical design standards, and the long-term Salesforce product roadmap
- Oversee integration design between Salesforce and back-office systems (NetSuite and Oracle), working across API and MuleSoft-based integration patterns
- Drive an iterative, agile/DevOps delivery model to accelerate platform maturity and time-to-value
- Provide hands-on guidance on customer experience design, UI/UX standards, and front-end architecture decisions
- Serve as the primary engineering voice in product planning, roadmap discussions, and executive updates
Required Qualifications:
- Proven experience with Salesforce Commerce platforms—specifically Salesforce B2B Commerce and/or Salesforce Commerce Cloud, with working knowledge of Experience Cloud (Communities)
- Hands-on Salesforce development or architecture background (Apex, LWC, platform configuration)
- Strong engineering management experience in Agile and DevOps environments
- Demonstrated success building and scaling distributed engineering teams (onshore/nearshore/offshore)
- Experience with ERP integration, particularly NetSuite or Oracle, within a commerce or order management context
- Prior CX, UI/UX, or front-end architecture responsibility
- Excellent communication and cross-functional collaboration skills
Preferred Qualifications:
- Salesforce certifications (B2B Commerce Developer, Experience Cloud Consultant, Platform Developer I/II, or equivalent)
- Experience with NetSuite SuiteCommerce or similar ERP-integrated commerce platforms
- Familiarity with MuleSoft or API-led integration patterns supporting commerce workflows
- Awareness of Salesforce Agentforce or AI-powered commerce capabilities
- Background in fast-paced, high-growth SaaS or technology companies
