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Salary: USD 145,000 - 150,000 / annual
Knock is seeking a hands-on sales manager to lead a fully remote team of Account Executives selling the Knock Bridge Loan™, a financial product that allows homeowners to tap into their current home's equity to purchase their next home before selling. This is a people-management role with direct accountability for team performance against monthly targets for leads and loan applications.
Key Responsibilities:
- Own team performance metrics including outreach activity, lead generation, conversion rates, and loan application volume against monthly targets
- Coach and develop Account Executives through weekly 1:1s, pipeline reviews, and real-time feedback on calls and partner meetings
- Hold team members accountable to production standards and intervene early when performance lags
- Manage weekly cadence of pipeline reviews, activity inspection, and forecast submissions to provide accurate visibility to sales leadership
- Onboard and ramp new Account Executives to productivity on defined timelines
- Interview, hire, and build candidate pipelines for Account Executive roles
- Equip the team to effectively position the Knock Bridge Loan against alternatives and handle objections related to cost, rate, and timing from both partners and borrowers
- Ensure compliant representation of partner lender relationships in all communications
- Maintain pipeline accuracy and data hygiene in MeridianLink Mortgage (MLM)
- Escalate systemic blockers (lead quality, product gaps, operational friction) to sales leadership with supporting evidence
- Partner with Lending Operations and Underwriting to keep applications moving post-submission
About Knock:
Founded in 2015, Knock has grown into a trusted partner for thousands of homebuyers and a network of 60,000+ loan officers and agents. The company is backed by top investors including Foundry Group, Trinity Capital, and the National Association of Realtors. Knock has earned 900+ five-star reviews on Zillow and Trustpilot and maintains an A+ BBB rating. The company operates as a fully remote, distributed workforce across 17+ states and has been recognized as one of Inc.'s Best Workplaces six times in seven years.
Requirements:
- Minimum 5 years of sales or business development experience in mortgage, real estate, or proptech
- At least 2 years of experience leading or formally mentoring a sales team
- Proven success carrying a team number, not just a personal quota
- Demonstrated ability to coach sales professionals—diagnosing whether performance issues stem from activity, targeting, or skill gaps, and implementing fixes
- Working knowledge of how loan officers, team leads, and branch managers make decisions and what converts them into producing partners
- Ability to sell the Knock Bridge Loan product yourself and model the pitch in front of partners
- Comfort analyzing pipeline and activity data and acting on insights
- Willingness to give direct feedback and hold standards consistently across a team
- Strong communication and presentation skills with ability to represent Knock externally to partners
- Proven success in fully remote, distributed team environments
- Recent lending experience required
- Bachelor's degree preferred, or equivalent experience
- Must be able to travel, including overnight travel at least 4 times per year
