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Zapier is seeking an Americas-based Lead Technical Recruiter to join their global recruiting team and shape talent strategy for technical and product-building departments. This role goes beyond individual requisition management—you'll drive hiring strategy across complex technical disciplines including Applied AI, Software Engineering, Infrastructure, and Security.
Key responsibilities include advising senior leaders on talent strategy and complex hiring decisions, conducting talent intelligence and market mapping to inform department-wide acquisition strategy, designing repeatable AI-powered recruiting workflows to improve outputs and team efficiency, building forward-looking recruiting plans with compensation analysis and competitive positioning, and partnering across recruiting and operations to solve process bottlenecks. You'll lead AI transformation and process improvement initiatives that enhance candidate experience and recruiting systems at scale, mentor technical recruiting teammates to raise overall capability, and champion talent brand initiatives aligned to Zapier's employer value proposition.
You bring significant senior-level full-cycle technical recruiting experience with demonstrated ownership of hiring strategy beyond individual reqs, ideally across multiple engineering disciplines. You combine strategic operational and systems thinking with the ability to connect recruiting to business outcomes, anticipate problems, and create efficient, future-looking talent plans. You build trust with senior leaders and TA peers, influencing on complex scenarios and driving alignment. You're highly fluent with AI tools and use them as a core part of your work—whether ChatGPT, Claude, Gemini, or others—and you're excited about leading AI transformation in recruiting. You drive results without needing direct ownership, mentor and coach peers, and hold stakeholders accountable. You hold strong opinions grounded in data and experience but remain flexible when presented with new context. You're resourceful with ambiguity, comfortable creating good-enough plans and pivoting quickly, and you're tied to outcomes over projects. You champion diversity hiring and inclusive interview practices, building diverse talent pools and shaping process at the team and department level.
