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Salary: USD 300,000 - 350,000 / annual
CLEAR is building a secure identity platform transforming how people live, work, and travel. With 43+ million members and a global partner network, CLEAR's platform enables frictionless experiences at airports, stadiums, and throughout daily life.
You will lead the strategic vision and execution of CLEAR's mobile app, transforming it from a feature collection into an intelligent, trusted travel companion. This is a high-impact role accountable for driving mobile app adoption and member engagement across iOS and Android platforms.
Key responsibilities:
- Establish mobile app strategic vision and multi-year roadmap aligned with enterprise goals and user needs, converting vision into prioritized investments and core metrics (member retention, app engagement)
- Transform the app into an intelligent travel companion guiding members through preparation, real-time navigation, food ordering, lounge discovery, and disruption handling
- Collaborate across Engineering, Finance, Operations, Member Care, Marketing, Security, and Legal to drive shared vision and accelerate product development
- Champion product excellence by balancing differentiated long-term bets with iterative improvements, using research, analytics, experimentation, and member feedback
- Define and deliver proactive, context-aware experiences translating real-time conditions into useful actions: personalized timing, wayfinding, disruption support, family coordination, service recommendations, and timely human assistance
- Extend app value beyond airports by creating reasons for members to return, share travel, discover benefits, and deepen CLEAR relationships
- Build a durable product operating model supporting fast learning and responsible scale, including strong analytics, experimentation, reliability, accessibility, and platform foundations
- Connect digital app to physical airport experience, service teams, and partner ecosystem for seamless member experiences
Requirements:
- 8+ years of Product Management experience with significant mobile app development exposure
- Proven ability to lead teams with deep customer empathy, driving user advocacy throughout product lifecycle
- Ability to see around corners and create clarity in ambiguous environments; articulate inspiring future state and sequence work to realize it
- Experience spearheading large-scale consumer mobile app initiatives, managing technical trade-offs, ensuring scalable and secure architecture for iOS and Android
- Data-driven mindset establishing culture around key metrics: user acquisition, engagement, member retention
- Experience connecting digital products to physical-world operations, service teams, and partner ecosystems
- Collaborative and strategic prioritization skills balancing multiple stakeholder needs while maintaining focus on impactful solutions
- Ability to influence across complex organizations, aligning diverse stakeholders while remaining open to better ideas and new evidence
