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inKind is transforming the restaurant industry by combining fintech, technology, and hospitality. The company provides restaurants with innovative growth capital and customer acquisition solutions while helping millions of diners discover and enjoy great restaurants. inKind operates through Pods—small, autonomous, cross-functional teams that function like startups within the company, bringing together Product, Engineering, Data, Design, Growth, and business expertise to solve meaningful problems and deliver measurable results.
As Lead Product Manager (Pod Lead), you will own the execution and success of a cross-functional Pod, translating company strategy into meaningful business outcomes. This role operates like the General Manager of a small startup within inKind rather than a traditional product management or people management position. You will set priorities, make decisions, remove obstacles, and empower your team to build, experiment, and deliver. Working closely with the CEO and executive leadership, you will have autonomy to drive execution, challenge assumptions, and ensure your Pod focuses on what matters most.
Key responsibilities include:
**Strategy Execution:** Translate company priorities into clear objectives, actionable plans, and measurable outcomes. Identify high-impact opportunities across Product, Growth, AI, and business operations. Balance speed, quality, customer experience, and commercial impact. Partner directly with executive leadership to adapt strategy as the business evolves.
**Pod Delivery:** Own your Pod's execution, prioritization, and delivery cadence. Drive planning, standups, demos, and retrospectives without unnecessary process. Remove blockers, manage dependencies, and keep the team moving. Ensure the Pod consistently launches, learns, and delivers meaningful results.
**Prioritization & Decision Making:** Make high-quality decisions with incomplete information. Prioritize opportunities based on customer value, business impact, and available resources. Allocate work effectively across the Pod. Challenge assumptions, navigate trade-offs, and know when to build, iterate, or change direction.
**Team Leadership:** Build a high-performing, collaborative team with a strong sense of ownership. Empower specialists across disciplines to do their best work. Coach team members, provide feedback, and establish clear expectations. Foster a culture of accountability, curiosity, continuous learning, and execution.
**Cross-Functional Collaboration:** Work closely with Engineering, Product, Data, Design, Marketing, Finance, Operations, and commercial teams. Build alignment across Pods and business functions. Resolve challenges quickly and keep teams focused on shared outcomes. Connect technical execution with customer needs and business priorities.
**Executive Communication:** Serve as the primary point of contact for Pod progress and performance. Communicate results, priorities, risks, and trade-offs clearly. Present product demonstrations, business insights, and recommendations. Keep leadership informed while maintaining autonomy and speed.
Success is measured by owning outcomes and delivering measurable customer and business impact; building and shipping quickly; thinking commercially about how decisions affect growth, revenue, and profitability; leading through influence; making smart trade-offs; and creating momentum by removing friction and continuously improving team performance.
**Requirements:**
*Required:*
- Extensive experience across Product Management, Growth, Strategy, Engineering, or business operations, with a track record of increasing ownership and impact
- Proven experience leading cross-functional teams and driving complex initiatives from strategy through execution
- Demonstrated success building, launching, or scaling products, businesses, or new initiatives with measurable results
- Strong Product judgment and commercial acumen, with the ability to connect customer needs to business outcomes
- Experience using data, experimentation, and business metrics to identify opportunities, prioritize investments, and measure success
- Strong technical fluency and the ability to collaborate effectively with engineers, understand technical trade-offs, and make informed Product decisions
- Ability to operate independently, make decisions with incomplete information, and thrive in fast-paced, ambiguous environments
- Excellent communication, stakeholder management, and leadership skills, including experience influencing without formal authority
*Preferred:*
- Experience in high-growth startups, marketplaces, fintech, consumer technology, or B2B2C businesses
- Founder, general management, or business ownership experience, including responsibility for revenue, growth, or unit economics
- Experience building 0→1 products or scaling products through rapid experimentation
- Hands-on experience leveraging AI tools, automation, or AI-powered products to accelerate development and execution
- Experience leading small, autonomous, cross-functional teams
- Familiarity with SQL, Product analytics, A/B testing, or other data-driven decision-making tools
