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Lead Product Designer, Care Access Network

Zocdoc - New York, NY, USA - In-office - posted 2026-07-02

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Zocdoc is a leading healthcare marketplace that empowers patients to find and book in-person or virtual care across all 50 states, 200+ specialties, and 12,000+ insurance plans. The company's mission is to give patients market power and make healthcare work like other consumer industries where businesses compete on quality and price. As Lead Product Designer for the Care Access Network, you will shape partner-facing experiences that help healthcare organizations understand partnership opportunities with Zocdoc and imagine new ways to collaborate. This is a lead-level individual contributor role requiring fluidity between strategy, craft, systems thinking, and hands-on design execution. Your responsibilities include: - Leading end-to-end design for Care Access Network partner experiences, including dashboards, workflows, reporting, and supporting surfaces that communicate performance and opportunity - Creating rapid prototypes exploring new scheduling experiences, partnership concepts, and future-facing ideas to accelerate learning - Developing polished concepts and tailored design narratives reflecting partner brands, business goals, and operational realities - Using design to help prospective and existing partners envision deeper relationships with Zocdoc and new ways the platform can support their growth - Designing visually rich reporting and storytelling experiences that make trends and next steps actionable - Contributing to emerging partner-facing experiences including exploratory concepts, landing-page-adjacent surfaces, and communication flows - Using prototypes, systems thinking, and strong communication to align Product, Engineering, Business Development, and go-to-market teams - Mentoring other designers and raising design quality across workstreams You thrive in consultative, commercial, and pitch-oriented environments where design moves conversations forward. You're motivated by turning ambiguous opportunities into clear, compelling product direction. You're comfortable with AI-native product development and eager to use emerging tools to increase speed and quality. You bring strong storytelling, clear artifacts, and high ownership to cross-functional partnerships.

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