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Klaviyo is seeking a MarTech & AI Solutions Architect to design and build the end-to-end architecture of how marketing data moves through their systems, from lead intake through conversion, with embedded AI and automation. This is a hands-on individual contributor role with deep ownership and high visibility.
You will architect and own a centralized marketing hub spanning the full marketing lifecycle—from budget allocation and planning through campaign execution to using performance insights to improve ROI. You'll serve as the technical owner of how marketing systems integrate, proactively identifying where data breaks or logic conflicts and implementing architectural solutions to support business growth.
Key responsibilities include designing AI-powered marketing capabilities (generative AI, predictive scoring, intent-based automation), building and connecting an ecosystem that accelerates customer journeys through personalization, turning performance data into architecture improvements, and partnering cross-functionally with Lifecycle, Marketing Analytics, Sales Ops, and other technical teams. You'll perform solution architecture reviews, serve as a critical advisor on technical design decisions, and represent the technical point of view in planning and governance conversations.
Required qualifications: 8+ years in MarTech with demonstrated ownership of enterprise-scale system architecture; hands-on experience designing AI-powered marketing capabilities; deep experience architecting HubSpot, Salesforce, and in-house systems at scale including lead scoring, lifecycle automation, customer journey personalization, and cross-system data association; strong understanding of marketing budgeting, planning cycles, and ROI measurement; experience building scalable integrations using APIs and middleware across marketing systems; proven track record in vendor evaluation and platform implementation; natural cross-functional collaboration skills; excellent communication and documentation abilities.
