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Salary: USD 167,000 - 230,000 / annual
Chime is seeking an Employee Relations Partner to serve as the primary advisor and escalation point for complex employee relations issues across the organization. This role reports into the People Partner team and acts as a strategic partner to People Partners and cross-functional teams, balancing risk management, compliance, and cultural alignment while fostering a fair, inclusive, and consistent employee experience.
Key responsibilities include owning the intake, assessment, investigation, and resolution of complex employee relations issues such as employee complaints, misconduct, performance concerns, policy violations, and sensitive workplace conflicts. You will serve as the escalation point for high-risk or ambiguous matters, providing clear guidance on investigation strategy, risk exposure, and recommended outcomes.
You will conduct and oversee thorough, unbiased, and timely investigations, ensuring appropriate scoping, evidence gathering, documentation, findings, and closure aligned with Legal and company standards. The role involves providing expert consultation to People Partners and business leaders on employee relations risks, employment law considerations, corrective action, and decision-making.
Additional responsibilities include driving excellence in ER documentation and case management, analyzing ER data and complaint trends to identify root causes and systemic issues, and partnering with People Partners to coach managers and leaders on conflict resolution and performance management. You will collaborate closely with Legal, People Operations, Compliance, and Benefits to ensure equitable outcomes and consistency across the organization.
The role also encompasses ensuring employee relations programs and policies comply with federal, state, and local employment laws, reviewing and updating employee handbook policies, managing the severance program, and overseeing compliance with regulatory requirements. You will contribute to continuous improvement of ER frameworks, investigation tools, training, and manager resources to strengthen organizational health and trust.
