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Lead Competitive Intelligence Manager

SEON - Remote - Remote - posted 2026-08-26

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SEON is a fraud prevention and AML compliance platform serving thousands of companies globally, including Revolut, Wise, and Bilt. The company has achieved 95% fraud reduction and 32x ROI for customers and is growing rapidly. You will own the competitive intelligence program end-to-end, defining strategy, gathering and synthesizing competitive intel, and activating insights across go-to-market and product teams. This is a strategic role that bridges sales, marketing, product, and customer success. Key responsibilities include: - Design and execute a comprehensive CI strategy monitoring competitive moves, pricing changes, product launches, partnerships, and market shifts in real time - Conduct primary research (field interviews, deal-call participation) and secondary research (public filings, analyst reports, technical documentation, competitor websites) to build a robust competitive database - Develop and maintain competitive enablement resources including battlecards, feature-comparison matrices, win/loss analysis summaries, and objection-handling plays - Provide strategic support throughout the sales cycle, attending key prospect and customer calls to inject competitive perspective - Feed field lessons back to marketing and sales enablement to inform messaging, campaigns, and positioning - Own CI knowledge management: centralize, curate, and package competitive intel for different internal audiences - Collaborate with product teams to translate competitive insights into roadmap guidance and differentiation strategy - Evaluate competitor product architectures and translate technical findings into business-impact assessments - Continuously optimize CI tools and workflows, leveraging AI capabilities for efficiency and accuracy Requirements: - 5+ years of competitive intelligence or strategy experience in enterprise B2B SaaS - Domain expertise in fraud prevention, AML/KYC compliance, cybersecurity, or related field - Experience creating and managing a centralized CI knowledge base that scales across functions - Hands-on experience creating battlecards, competitive playbooks, win/loss analyses, and supporting sales in live calls - Strong technical aptitude enabling credible engagement with engineering teams, data scientists, and technical prospects - Proven ability to turn raw data and competitor signals into actionable sales plays and positioning shifts - Strong analytical skills: comfortable gathering data from varied sources and synthesizing into crisp insights - Ability to turn competitive insights into actionable recommendations for product and GTM teams with measurable impact - Excellent verbal and written communication skills; able to present complex competitive landscapes to diverse audiences - Self-starter with strong cross-functional collaboration skills (sales, marketing, product, customer success) - Familiarity with CI tools (e.g., Klue, Crayon) and market intelligence platforms

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