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Freshworks is seeking an Enterprise Account Executive to drive growth in the Spanish market. You will manage key accounts through upsells, cross-sells, and renewals while building long-term partnerships with enterprise customers.
Key Responsibilities:
- Grow key accounts and exceed revenue targets through strategic account management
- Lead complex, multi-stakeholder sales cycles end-to-end
- Build trust with C-suite and executive buyers by articulating how Freshworks solves critical business challenges
- Develop and maintain a strong pipeline with accurate forecasting
- Collaborate across teams (customer success, product, marketing) to identify expansion opportunities and strengthen retention
- Travel as needed to build relationships and represent Freshworks in the Spanish market
About Freshworks:
Freshworks builds uncomplicated service software for employee and customer experience (EX/CX). The platform uses AI to reduce complexity and lower cost-to-serve. Nearly 75,000 companies including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music use Freshworks for their CX and IT operations.
Requirements:
- 5+ years of SaaS or solution-based sales experience, account management, or customer-facing roles with a proven track record in an aligned territory
- Native-level Spanish language proficiency (required)
- Experience selling to enterprise customers and senior leaders, with a consultative approach focused on long-term value creation
- Strong communication and presentation skills; ability to listen deeply and connect product capabilities to business needs
- Strategic mindset: curious, collaborative, adaptable, comfortable with change
- ITSM solutions domain knowledge is a plus
