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Socure is building identity trust infrastructure for the digital economy, verifying identities in real time and stopping fraud. The company is seeking an L&D Program Manager to design, launch, and scale Socure's learning and development ecosystem from the ground up.
This role owns five interconnected pillars: enterprise-wide capability building (power/professional skills, blended learning), career pathing and internal mobility strategy, High-Potential (HiPo) programming, leadership development (foundational through advanced), and a redesigned onboarding program (onboarding academy model). The manager will design programs that close skill gaps while building clear career progression paths, with AI embedded throughout content design and impact measurement.
Key responsibilities include: designing and building enterprise learning programs from scratch; owning Socure's careers philosophy and career pathing framework; redesigning and managing the HiPo program end-to-end; building and running leadership development programs; redesigning onboarding from new-hire experience through manager and role-based tracks; managing multiple concurrent program builds with rigor around timelines, budgets, and stakeholder alignment; partnering with People Partners, Talent Acquisition, Organizational Effectiveness, and business leaders; building learning dashboards that measure completion, mastery, ramp time, promotion and mobility rates; evaluating and evolving the learning technology stack including AI-powered tools; and staying current with learning and leadership development theory and practice.
The ideal candidate brings 5–8+ years in L&D or Organizational Development with a proven track record of building programs from scratch (not maintaining inherited ones). Required expertise includes instructional design and adult learning principles, exceptional program management skills for concurrent 0-to-1 and 1-to-2 builds, fluency with LMS platforms (e.g., LearnUpon) and AI tools, strong analytical skills for building business-outcome dashboards, high-impact communication and facilitation abilities, and comfort thriving in fast-paced, high-expectations environments with ambiguity.
