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Clara is Latin America's leading platform for corporate payments, serving over 50,000 businesses with corporate cards, bill pay, financing, and B2B payments. Named the region's fastest-growing company by the Financial Times in 2025, Clara is backed by top-tier investors including Notable Capital, Coatue, Kaszek, DST Global, and Goldman Sachs.
You will manage and develop a strategic portfolio of Clara's key clients in Rio de Janeiro state, driving sustainable growth and long-term value. This is a client-facing, portfolio management role requiring close engagement with stakeholders at all levels, including C-suite executives, and collaboration across Clara's teams (Customer Happiness, Sales, Credit, Product).
Key responsibilities include:
- Managing and developing a portfolio of strategic clients in RJ state
- Building strong, long-term relationships with diverse stakeholders and decision-makers
- Developing deep understanding of each client's business, challenges, and financial processes to identify value-generation opportunities
- Developing and executing growth strategies focused on increasing TPV, revenue, usage, and share of wallet
- Identifying and executing upsell and cross-sell opportunities
- Leading commercial negotiations and account expansion processes
- Creating development plans for key accounts prioritized by business impact
- Monitoring portfolio indicators, identifying risks and opportunities
- Conducting business reviews and in-person client visits
- Representing Clara at relevant regional events and business ecosystem initiatives
- Working cross-functionally to unlock opportunities and ensure consistent client experience
You will be based in Rio de Janeiro City with frequent travel throughout the region.
Requirements:
Must-haves:
- Proven experience in Key Account Management, Account Management, or large B2B account management
- Demonstrated experience developing and growing client portfolios
- Strong commercial orientation with ability to identify and convert upsell, cross-sell, and account expansion opportunities
- Strong negotiation, relationship-building, and influencing skills across hierarchical levels, including C-level executives
- Energetic, proactive, results-oriented profile
- Strong business acumen and ability to connect client needs to available solutions
- Good analytical skills to track metrics, identify opportunities, and build action plans
- Availability for frequent travel within the region
Nice-to-haves:
- Experience in financial services, fintechs, payments, banking, SaaS, or technology
- Knowledge of the RJ state corporate market
- Established relationships with companies and executives in RJ state
- Strong sense of humor
