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Key Account Manager

Wolt - Bratislava, Slovakia - In-office - posted 2026-09-09

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Salary: EUR 2,770 - 3,463 / monthly

Wolt is a delivery platform operating in over 500 cities across 30 countries. The company partners with restaurants and merchants to facilitate commerce on its platform, which now includes delivery of food and other goods. As a Key Account Manager, you will serve as the strategic lead for Slovakia's largest restaurant accounts. You'll be the primary point of contact across multiple organizational layers—from central decision-makers to regional managers and local venue operators—with a focus on driving long-term growth and operational excellence. Key responsibilities include: - Owning a portfolio of the most commercially significant restaurant accounts - Designing and executing multi-quarter growth roadmaps that move beyond reactive problem-solving to achieve strategic scaling - Leading commercial negotiations with senior internal and external stakeholders - Orchestrating complex, multi-solution plans leveraging Wolt's full product suite (Wolt+, Ads, Drive, Storefront) to achieve partner KPIs - Conducting deep-dive analysis of complex data sets to uncover patterns, root causes, and growth opportunities that inform proposals and experiments - Collaborating cross-functionally with Marketing, Operations, Analytics, and Product teams to ensure smooth execution and bring field feedback into internal roadmaps - Working with colleagues across other countries and HQ teams to ensure unified approach for multi-market accounts - Tailoring your approach to different organizational layers from headquarters to local venues You'll think creatively to identify and execute unconventional opportunities that drive sustainable impact, even when they fall outside standard playbooks. Requirements: - 4+ years of experience in account management, sales, strategy, consulting, or commercial roles with enterprise exposure - Strong understanding of P&L drivers and unit economics; proven ability to lead high-stakes negotiations resulting in win-win growth - Data-savvy mindset with ability to translate complex data challenges into clear, actionable business insights for senior stakeholders - Comfort incorporating AI tools into day-to-day work and complex analysis to optimize workload and gain unique insights - Excellent presentation and interpersonal skills; ability to build trusted, long-lasting relationships with senior stakeholders - Ownership mindset and persistence; take full responsibility for portfolio, push projects forward proactively, and follow through on multi-month solutions - Fluency in Slovak and English (both written and spoken)

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