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Key Account Manager

Kontempo - Mexico City, Mexico - In-office

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Kontempo is building the financial operating system for B2B commerce in Mexico, helping suppliers automate trade credit, payments, and financial workflows. The company is a fast-growing fintech backed by leading investors and works with some of Mexico's largest industrial companies. As Key Account Manager, you will own and develop a portfolio of strategic B2B clients, building strong relationships with key decision-makers and driving adoption of Kontempo's platform and credit products. Your primary focus is identifying opportunities to increase transaction volume and deepen each client relationship. Key responsibilities include: - Owning and growing a portfolio of strategic B2B accounts - Building strong relationships with key stakeholders and driving customer engagement and retention - Increasing transaction volume, product adoption, and account penetration - Identifying and executing growth opportunities, including cross-sell and credit line increases - Monitoring account performance, identifying risks and opportunities, and building account growth plans - Partnering closely with Sales, Credit, Risk, Operations, Collections, and Product teams to solve client needs and unlock growth You will work directly with experienced senior leadership, take meaningful ownership over strategic client relationships and business growth, and operate with a high level of autonomy and responsibility in a fast-paced environment. Requirements: - Experience managing and growing mid- to high-value B2B accounts - Strong relationship-building skills with senior decision-makers and commercial teams - Commercial mindset with a track record of identifying and executing growth opportunities - Excellent follow-up, organization, and account management skills - Clear, structured, and persuasive communication abilities - Analytical, proactive, and highly results-driven mindset - Experience in fintech, lending, payments, or B2B financial products - Comfortable working in a fast-paced environment with a high degree of ownership

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