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ICEYE is seeking an IT Site Engineer to provide critical hands-on IT support for its growing manufacturing facilities in Tokyo. As the primary on-site IT presence, you will ensure the reliability of all local IT systems—from office workstations and meeting rooms to network and computing infrastructure on the manufacturing floor.
You will independently handle a wide variety of technical challenges while serving as a key member of the global IT team. Your responsibilities include providing hands-on support for local IT systems including endpoints, operating systems, printers, and meeting room technology; maintaining and troubleshooting manufacturing IT infrastructure, including Linux-based systems and local network connectivity; resolving global IT support requests via Jira Service Management as part of the shared service desk; and managing user access and permissions using IAM tools while maintaining clear documentation for site systems and processes.
You must have proven experience in hands-on IT support, field engineering, or systems administration with strong troubleshooting skills across Windows, macOS, and Linux environments. A solid understanding of networking fundamentals and experience resolving connectivity issues is essential. Experience supporting office IT equipment, collaboration tools, and service desk platforms is required.
Nice-to-have qualifications include experience with Okta or other identity and access management platforms, familiarity with endpoint management tools such as Workspace ONE or Jamf, and experience supporting Google Workspace or Microsoft 365 environments.
This is a permanent, in-office role reporting to the CEO of ICEYE Japan and Head of IT Service and Operations. ICEYE is a global scale-up delivering space-based intelligence, surveillance, and reconnaissance capabilities to governments and allied nations using world-leading synthetic aperture radar satellite technology. The company operates internationally with offices in Finland, Poland, Spain, Japan, the UAE, Greece, and the US, with more than 900 employees.
