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Salary: GBP 33,600 - 45,400 / annual
Monzo is seeking an Internal Communications Advisor to join their Internal Comms team. This is a hybrid role based in London or Cardiff, with UK remote flexibility.
You will be a creative communications professional with 2–3 years of experience in comms, engagement, or cross-functional stakeholder communication. You'll own core operational and project work within the Internal Comms function, partnering closely with People, Operations, and other business teams to develop and deliver targeted communications plans.
Key responsibilities include:
• Partner with stakeholders across the business to understand organizational changes, provide strategic comms advice, and independently deliver communications plans aligned with Monzo's tone of voice.
• Support high-visibility company-wide projects and campaigns, working with the Internal Comms Lead to manage rollouts and ensure messaging lands effectively.
• Own specific actions or overall plans for team goals and projects, representing internal comms in cross-functional groups to ensure smooth messaging delivery at the right time.
• Manage incoming comms requests efficiently, matching messages to appropriate audiences across Monzo and global teams, and triaging or delegating as needed.
• Maintain the Internal Comms tracker to provide visibility into planned communications and work with stakeholders to ensure early flagging and smooth operations.
• Use data and analytics to measure what's working, help stakeholders track success, and demonstrate the value of the comms team.
• Collaborate with the Space & Community team on company engagement initiatives, virtual campaigns, and recognition programs.
• Run workshops and create guides to share comms best practices with team leads and managers; develop on-brand visuals and templates for wider team use.
• Ensure all communications are compliant with data privacy and security requirements while maintaining Monzo's unique brand voice.
You are a self-starter who works well independently and under pressure, with strong writing skills, proficiency in comms tools and data analysis, and high emotional intelligence. You're confident communicating at all levels, comfortable giving and receiving feedback, and naturally identify operational improvements.
