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Ashby is hiring an Integrations Consultant to join their Customer Success organization as the second member of the Integrations Consulting team. This is a customer-facing technical role focused on leading complex integration projects for strategic customers implementing Ashby's HCM integrations.
You will define, manage, and execute technical requirements for customers integrating Ashby with enterprise HCM systems like Workday, UKG, ADP, Oracle, and SAP SuccessFactors. Working with customers of varying integration sophistication, you'll advise on integration best practices, technical configurations, and help internal teams achieve their business outcomes. You'll partner cross-functionally with Product, Engineering, Implementation Specialists, CSMs, Sales Engineers, and other teams.
Key responsibilities include: managing end-to-end integration projects; aligning stakeholders and communicating project plans; ensuring milestones are met; building strong customer relationships through proactive engagement; navigating change management processes; and serving as the customer's advocate internally.
Required experience: extensive background managing and executing enterprise HCM integrations, particularly Workday; proven customer-centric approach; change management expertise; solid technical proficiency with complex products; consultative mindset; and strong cross-functional collaboration skills.
Ideal candidates demonstrate clear communication, people technology expertise, active listening, problem-solving ability, process orientation, attention to detail, ability to manage multiple concurrent projects, data-driven decision-making, adaptability in fast-paced environments, and coaching mindset. Workday HCM certification is valued. EST time zone preferred.
