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iyzico, founded in 2013 and acquired by PayU in 2019, is a fintech company providing online payment services and AI-based payment technologies to businesses of all sizes. The company democratizes financial services through its platform, serving millions of consumers via iyzico Buyer Protection and enabling safe online shopping for unbanked populations.
As an Inside Sales Specialist, you will drive new customer acquisition through active phone sales, targeting merchants who need physical POS solutions and payment processing capabilities. You will manage the full sales cycle from prospecting through contract closure, understanding customer needs and positioning iyzico's POS devices and payment solutions accordingly. Key responsibilities include conducting phone sales activities to meet individual and team targets, converting prospects into customers, managing sales calls effectively, and ensuring accurate completion of proposals and documentation.
You will coordinate with internal teams on POS device preparation and delivery, support customer onboarding and post-sales operational needs, and maintain customer relationships post-sale to ensure satisfaction. Regular reporting on sales performance, customer acquisition metrics, call volume, and conversion rates is expected. You will develop and manage your customer portfolio, identify upsell opportunities, and represent iyzico's brand values and culture.
The role offers a flexible working model (iyzico Homequarters), continuous professional development through conferences and online training platforms (Udemy, Harvard ManageMentor, Getabstract), and a collaborative team environment. Benefits include meal and internet allowance, transportation allowance, MacBook provision, private health insurance, employee support programs (psychological counseling, legal and financial advice), and access to sports facilities.
REQUIREMENTS:
- Experience in inside sales or telesales, preferably selling physical POS products over the phone
- Knowledge of payment systems, fintech, or e-commerce ecosystem (preferred)
- Ability to understand customer needs and position suitable products and solutions
- Target- and results-oriented with strong sales motivation, communication, and persuasion skills
- Customer-focused and solution-oriented with strong planning and follow-up capabilities
- Ability to manage post-sales operational processes and coordinate effectively across teams
