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OneTrust is seeking a Human Resources Generalist to join its People Operations function in Atlanta. The company's mission is to enable innovation through responsible use of data and AI, and this role is critical to supporting that mission by managing complex, regionally nuanced people matters.
As an HR Generalist, you will serve as a Tier 2 escalation point for complex and sensitive People Operations issues, ensuring timely, compliant, and high-quality resolution. You'll manage regionally specific employee lifecycle processes while maintaining global standards, acting as a trusted partner to HRBPs (Human Resources Business Partners), Country Partners, Legal, and cross-functional stakeholders.
Key responsibilities include:
**Escalation Management & Regional Operations**: Handle complex people matters with appropriate local context while maintaining company-wide standards. Partner cross-functionally to ensure alignment on People initiatives.
**Performance Management & Risk Mitigation**: Support performance management and employee relations processes, including performance improvement actions and organizational changes. Work with HRBPs and Legal to mitigate risk and ensure compliance with local labor laws and company policies. Maintain rigorous documentation and execution standards.
**HRBP & Regional Partner Enablement**: Provide operational guidance to HRBPs and Country Partners on processes, policies, and regional requirements. Enable seamless collaboration across People functions.
**Talent Acquisition Operations Support**: Contribute to recruiting operations by supporting processes, systems, and data integrity. Partner with recruiting teams to ensure efficient workflows and smooth candidate-to-employee transitions.
**Process Optimization & Operational Excellence**: Identify trends, inefficiencies, and operational gaps. Contribute to process improvements, automation initiatives, and scalable solutions in partnership with Global People Operations, HRIS, and IT.
**Operational Governance & Continuous Improvement**: Ensure regional operations align with global standards and compliance requirements. Contribute to documentation and standardization of Tier 2 operating procedures.
This role bridges service delivery and strategic People initiatives, requiring strong attention to compliance, consistency, and operational excellence.
