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Thrive Market, founded in 2014, is an online membership-based marketplace delivering healthy and sustainable products at member-only prices. The company has over 1.6 million members and is a Certified B Corporation, Public Benefit Corporation, and Climate Neutral Certified company.
The Human Resources Associate will support Thrive Market's People Operations team across multiple HR functional areas. This role serves as a bridge between staffing agencies, employees, and HR leadership, handling administrative and operational HR tasks in a fast-paced, scaling environment.
Key responsibilities include:
- Assisting employees and staffing representatives with HR functional issues and administrative problem-solving
- Processing employment changes in the HRIS system, including personal information updates and system configurations
- Completing daily and weekly staffing and employee reports
- Supporting payroll accuracy by coordinating with staffing agencies and HQ payroll teams
- Facilitating orientation classes for new and staffing employees
- Serving as first point of contact for managers and employees on HR policy interpretation, performance management, and employee relations
- Supporting HR Leaders on employment-related matters including leaves of absence, employee relations investigations, workers compensation, and OSHA compliance
- Identifying HR trends, risks, and opportunities, recommending solutions to leadership
- Maintaining confidentiality and handling sensitive information with discretion
The role requires flexibility with scheduling, including evenings and weekends, as operations run 24/7. Candidates should be comfortable with ambiguity, multitasking, and working both collaboratively and independently. The ideal candidate demonstrates strong analytical and problem-solving skills, effective communication, and adaptability in a startup environment.
