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Netwrix is a data security company serving over 13,500 organizations globally, backed by TA Associates and Centerbridge Partners. The company operates a remote-first model with ~900 employees across multiple geographies.
You will join the global HR operations team to oversee all operational HR activity for the EMEA region. This is a hands-on role working alongside an EMEA HR operations colleague and regional HR Business Partners. The HR operations model has been in place for about a year; the foundations exist but there is significant opportunity to build and scale.
Key Responsibilities:
- Run EMEA HR operations end-to-end: onboarding, probation, contract changes, transfers, leave and absence, offboarding, and employee records across multiple countries
- Deliver HR service: manage employee and manager queries through ticketing, meet response times, build self-service guidance
- Support payroll and benefits: prepare and check monthly payroll inputs, meet provider cut-offs, reconcile changes, administer benefits enrolments
- Own HRIS for EMEA: maintain accuracy, configure workflows and access, test and roll out system improvements
- Build missing processes: identify gaps, design practical workflows, document for consistency
- Improve existing processes: review workflows, identify bottlenecks, implement improvements
- Maintain policies and documents: keep employee handbook, local policies, and templates current in coordination with Legal and local advisors
- Ensure data protection: apply GDPR and local record-keeping rules, manage retention, support data subject access requests
- Manage right-to-work and immigration: run checks, coordinate visa and work permit processes
- Manage HR vendors: work with EOR/PEO, payroll, benefits providers; hold to service levels
- Stay compliant: track employment law changes across EMEA, support audits, coordinate with employee representatives and works councils
- Turn data into insight: partner with HRIS data analyst on data quality, run audits, build reports and dashboards, flag trends
- Partner across business: collaborate with HR Business Partners, Talent Acquisition, Payroll, Finance, IT, Legal, and regional teams
- Contribute to HR ops roadmap and lead improvement projects
Success Milestones:
- First 3 months: understand current EMEA operations, handle day-to-day work independently, map gaps and pain points
- By 6 months: fix most painful processes, document core EMEA processes, establish basic HR service metrics
- By 12 months: EMEA operations run consistently across countries, HR data is reliable for reporting, lead at least one major improvement project
Requirements:
- Solid experience in HR operations with hands-on work across multiple EMEA countries, specifically France, Germany, UK, Poland, Romania
- Working knowledge of employment practice differences across Europe and judgment to consult local experts
- Hands-on experience preparing payroll inputs and administering benefits in more than one country
- Track record of building or improving HR processes, not just following them
- Confident use of at least one HRIS with experience configuring or improving its use
- Practical knowledge of GDPR and data protection principles
- Strong communication and stakeholder management skills
- Attention to detail and ability to manage multiple priorities
- Proactive problem-solving mindset
