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Celonis is the global leader in Process Intelligence and Process Mining technology. As a rapidly scaling enterprise SaaS company, Celonis helps organizations unlock productivity and sustainability by embedding intelligence into business processes.
The Value Engineering team manages the complete customer value lifecycle—from sales through implementation, adoption, renewal, and expansion. As Head of Value Engineering for the Nordics region, you will lead a team of Value Engineers responsible for driving end-to-end customer value journeys, account expansion (ACV growth), and renewal rates across the region.
Key responsibilities include:
**Identify & Frame Value**: Own the complete customer value journey from landing through renewal. Translate customer strategic objectives into high-impact Celonis use cases. Communicate value opportunities and strategic roadmaps to C-level executives in partnership with sales and Celonis leadership. Serve as executive sponsor across your customer portfolio, positioning Celonis as a strategic business transformation platform.
**Create & Scale Value**: Lead customers through the Celonis Value Journey, support deployment of new features and products, and advance strategic growth programs. Ensure customer success, architect improvement measures, and pioneer new methodologies within the Value Engineering organization. Direct VE, Services, and Ecosystem resources. Host QBRs and EBRs to communicate results and realized value to senior management.
**Grow & Lead Talent**: Recruit and develop world-class Value Engineers. Provide hands-on engagement, continuous feedback, and active mentorship. Lead by example, demonstrating Celonis Leadership Principles. Allocate resources effectively to meet sales, renewal, value, and adoption targets. Communicate success and risks proactively.
Required qualifications include domain expertise in areas like Finance or Supply Chain with strategic transformation experience; deep understanding of industry trends and C-suite challenges; product expertise in guiding customers through Process Intelligence implementations; and strong project management capabilities.
