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Maven AGI is seeking a Head of Sales Development to lead and scale its Sales Development Representative (SDR) team. Maven builds conversational AI agents that autonomously resolve customer support issues—replacing human work at a fraction of the cost. The company, founded in 2023 by executives from HubSpot, Google, and Stripe, counts Dell, ServPro, Hard Rock, Tripadvisor, Clio, and Thumbtack among its customers, with verified results showing 70–93% autonomous issue resolution rates.
In this role, you will own the entire sales development function end-to-end: people, process, tooling, and results. You'll lead the SDR team from the floor, providing real-time coaching and setting the tone for high performance. Key responsibilities include evolving Maven's prospecting playbook in collaboration with Marketing and Sales, modernizing the SDR tech stack by consolidating tools toward a single modern dialer/sequencer platform, and shifting team metrics from activity-based (calls, meetings booked) to outcome-based (pipeline created, deal-creation rate).
You'll strengthen career pathing by building a clear promotion plan from SDR to Account Executive, invest in sales and product enablement, and drive continuous improvement across all segments. The role requires hands-on leadership—you'll be present with the team in the Boston office 4 days per week, not managing from a distance.
You bring 5+ years of sales development or business development experience, including at least 2+ years directly managing an SDR/BDR team at a high-growth SaaS or AI company. You have a proven track record of taking early-stage sales development functions and scaling them with sharper processes, better tooling, and stronger management. You're comfortable with data-driven decision-making, diagnosing funnel health, and building repeatable outbound pipeline motions. Experience consolidating multi-tool tech stacks and driving adoption of platforms like Salesforce, HubSpot, Nooks, Outreach, or Salesloft is essential. You're genuinely excited about AI, can articulate technical value propositions, and bring a customer-champion mindset with bold, urgent execution.
