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Arca is an AI-native wealth management firm that acquired firms managing over $1B in client assets and is now scaling rapidly. Unlike traditional SaaS, Arca is the wealth management business itself, rebuilt from the ground up with AI. The advisor platform is live with real client assets, and the company is now expanding into the consumer experience and adjacent services like tax, estate planning, and insurance.
As Arca's first Head of Product, you will own the entire product vision and execution across both the consumer and advisor sides of the platform. You'll report directly to the founder and work closely with the engineering team (80% of the 80-person company is technical).
Key responsibilities:
- Define and own the consumer experience end-to-end: client portal, mobile app, and new touchpoints designed agent-first from day one
- Establish the interaction model between AI agents, advisors, and clients—deciding what the agent handles autonomously, when it escalates to a human, and how clients always feel confident and cared for
- Design the advisor and consumer platforms as one integrated ecosystem, not two separate products
- Set product strategy and roadmap as Arca expands into tax, estate planning, insurance, and beyond
- Build and lead the product team, including hiring product managers and collaborating with design and engineering
- Establish lightweight product processes for ideation, prioritization, documentation, and testing
Example problems you'll tackle: creating an agent-first client experience that feels calmer and more personal than existing solutions; determining when human advisors should step in versus when AI agents handle interactions; maintaining simplicity as the platform expands into multiple financial services; ensuring every client interaction informs the advisor and every advisor action simplifies the client experience.
The company is Series A funded ($64M raised) with backing from General Catalyst, Index Ventures, and Venrock. The board includes the former CEO of Vanguard, former CFO of Schwab, and the founder of Altruist. The team is based in Flatiron, NYC, with 100% in-office, five days a week, and comes from high-growth companies like Stripe, Ramp, Rippling, Plaid, DoorDash, and Glean.
Requirements and preferred background:
- Proven track record building consumer products people love (consumer, prosumer, or B2B with consumer-like customers)
- Deep knowledge of AI-native products with a strong point of view on how agents will reshape consumer experiences; ideally you've built AI-first products or led serious AI initiatives
- Demonstrated ability to fundamentally reimagine a user experience and push beyond templates
- Experience scaling product through hypergrowth, including founding or early-team roles at hypergrowth consumer companies or leading 0-to-1 bets in top product orgs
- Strong technical depth and the ability to earn trust and respect from exceptional engineering teams
- Experience leading design is a plus
- Background in fintech, investing, or regulated consumer finance is a plus but not required; domain knowledge can be learned
- Public voice through writing, speaking, or community is a plus
- Ability to thrive in a small, tight-knit, fully in-office team environment; you should genuinely enjoy working on ambiguous problems with smart people and be kind, direct, and low-ego
