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Airbnb is seeking a Head of Homes Supply for Thailand and Vietnam to lead the company's destination business growth in these markets. You will take full ownership of scaling Airbnb's accommodation portfolio across Thailand and Vietnam, managing a team of Market Managers to drive host quality, listing optimization, and account performance.
Key responsibilities include:
- Develop and execute comprehensive destination strategies to scale the local business across target cities in Thailand and Vietnam
- Lead, motivate, and coach a team of Market Managers to grow Airbnb's Homes and Hotels business through effective account management and key country initiatives
- Localize global and regional strategies to fit local nuances, including consumer behavior, regulations, and competitive dynamics
- Lead acquisition strategy and host onboarding programs to continuously diversify the accommodation portfolio
- Onboard and manage partners, and optimize their listings to drive engagement and performance
- Build relationships with key accounts, evaluate growth opportunities, and lead joint initiatives
- Plan and oversee host engagement at scale, including programs, campaigns, and communications
- Work with cross-functional teams (Product, Legal, Policy, Communications, Marketing) to drive adoption of new products and initiatives
- Identify market trends and opportunities, and provide solutions to overcome barriers and capitalize on emerging demand or regulatory shifts
- Represent Airbnb at external speaking events, industry forums, and partner gatherings
- Coach team members to reach their full potential and develop them for future roles
Requirements:
- 15+ years of experience in commercial roles, strategy, global operations, business development, or marketplace management
- 5+ years managing teams, with a track record of growing and scaling high-performing organizations
- Fluency in English and at least one local language (Thai or Vietnamese) — required
- Strong analytical and strategic skills, using data to uncover opportunities and guide market decisions
- A blend of operational and commercial skills to acquire supply across multiple channels
- Proven ability to influence product, policy, and cross-functional teams to unlock new revenue
- Fluency with dashboards and analytics tools to drive team and individual performance
- Demonstrated success achieving results through others, including performance management and team building
- Bold, compassionate leadership with clear direction, constructive feedback, and hands-on coaching
- Ability to run multiple initiatives at once and turn strategy into results
- Experience in travel technology and consulting is a plus
