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Salary: USD 200,000 - 230,000 / annual
Metropolis Technologies is pioneering the Recognition Economy through AI that makes the real world responsive. The company transforms everyday experiences—from parking to retail and hospitality—into seamless, intelligent interactions. You will join as Head of Growth, Retail, a critical leadership role responsible for developing and executing growth and commercial strategy for the retail segment.
In this position, you will own the retail segment growth number and shape the long-term vision and roadmap for profitable expansion. Your responsibilities include:
• Lead strategy and execution to grow the retail vertical and location base across all regions by partnering with sales and operations teams to close business
• Open and win deals in key national accounts within retail while co-selling alongside regional sellers on high-priority accounts
• Establish strong vertically-oriented value propositions and vertical-standard commercial structures and deal terms
• Scale the Metropolis Recognition Platform by creating opportunities for new technology to thrive within retail
• Build strong partnerships with product leaders to translate customer input into product-market fit
• Collaborate cross-functionally across product, marketing, sales, and operations to develop vertical solutions and set high accountability standards
• Scale retail B2B marketing initiatives, trade-press coverage, and vertical conference presence to serve as the leading voice of the vertical
• Develop strategic partnerships with key consultants, advisors, vertical-specific channel partners, and industry influencers
• Co-lead the unified product and service roadmap for vertical offerings, incorporating validation strategies, wayfinding solutions, and biometric integrations
• Partner with the data team to establish growth reporting frameworks and dashboards while driving thought leadership in industry forums
Metropolis values in-person collaboration and requires employees to be on-site at least four days per week.
REQUIREMENTS:
• 15+ years in the retail industry segment with proven commercial growth leadership
• Strong background in strategy, business development, partnerships, P&L management, and track record of winning key national accounts
• Extensive contacts, respected relationships, and established network of vertical-specific partners across the retail industry
• Skilled in financial modeling, structuring vertical-standard commercial deal terms, data-driven decision-making, and market analysis
• Demonstrated ability to manage cross-functional teams, partner closely with product leaders to align customer input to product-market fit, and drive organizational alignment
• Excellent presentation and stakeholder management skills
• Experience leveraging AI platforms and data-driven tools to accelerate commercial growth, optimize pipeline performance, and scale vertical sales strategies
PLUS (not required):
• MBA degree or equivalent