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Salary: USD 200,000 - 230,000 / annual
Metropolis Technologies is pioneering the Recognition Economy through AI that makes the real world responsive. The company transforms everyday experiences—from parking to retail to hospitality—into seamless, intelligent interactions. You will join as Head of Growth, Retail, a critical leadership role responsible for developing and executing the growth and commercial strategy for the retail segment.
In this position, you will shape the long-term vision and roadmap for profitable growth in Metropolis's retail sector, bringing together data-driven insights, commercial strategy, and ecosystem partnerships. You will own the retail segment growth number and drive commercial and strategic expansion across the retail vertical.
Key responsibilities include:
- Lead strategy and execution to grow the retail vertical and location base across all regions by partnering with sales and operations teams
- Open and win deals in key national accounts within retail while co-selling alongside regional sellers on high-priority accounts
- Establish strong vertically-oriented value propositions and vertical-standard commercial structures and deal terms
- Scale the Metropolis Recognition Platform by creating opportunities for new technology within the retail vertical
- Build strong partnerships with product leaders to translate customer input into product-market fit
- Collaborate cross-functionally across product, marketing, sales, and operations to develop vertical solutions and set accountability standards
- Scale retail B2B marketing initiatives, trade-press coverage, and vertical conference presence to serve as the leading voice
- Develop strategic partnerships with key consultants, advisors, channel partners, and industry bodies
- Co-lead the unified product and service roadmap for vertical offerings, incorporating validation strategies, wayfinding solutions, and biometric integrations
- Partner with the data team to establish growth reporting frameworks and dashboards, and drive thought leadership in industry forums
The role requires 4 days per week in-office presence in New York to foster innovation and strengthen culture.
Requirements:
- 15+ years in the retail industry segment with proven commercial growth leadership
- Strong background in strategy, business development, partnerships, P&L management, and track record of winning key national accounts
- Extensive contacts, respected relationships, and established network of vertical-specific partners across retail industry
- Skilled in financial modeling, structuring vertical-standard commercial deal terms, data-driven decision-making, and market analysis
- Demonstrated ability to manage cross-functional teams, partner closely with product leaders to align customer input to product-market fit, and drive organizational alignment
- Excellent presentation and stakeholder management skills
- Experience leveraging AI platforms and data-driven tools to accelerate commercial growth, optimize pipeline performance, and scale vertical sales strategies
Plus (not required):
- MBA degree or equivalent
