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Salary: USD 200,000 - 230,000 / annual
Metropolis Technologies is seeking a Head of Growth, Retail to lead the commercial strategy and growth execution for the retail segment. This is a critical leadership role responsible for developing the long-term vision and roadmap for profitable growth in the retail sector, combining data-driven insights, commercial strategy, and ecosystem partnerships while owning the retail segment growth targets.
Key responsibilities include:
- Lead strategy and execution to grow the retail vertical and location base across all regions by partnering with sales and operations teams
- Open and win deals in key national accounts within retail while co-selling alongside regional sellers on high-priority accounts
- Establish strong vertical-oriented value propositions and define vertical-standard commercial structures and deal terms
- Scale the Metropolis Recognition Platform by creating opportunities for new technology within the retail vertical
- Build strong partnerships with product leaders to translate customer input into product-market fit
- Collaborate cross-functionally across product, marketing, sales, and operations to develop vertical solutions and set accountability standards
- Scale retail B2B marketing initiatives, trade-press coverage, and vertical conference presence to establish thought leadership
- Develop strategic partnerships with key consultants, advisors, channel partners, and industry bodies
- Co-lead the unified product and service roadmap for vertical offerings, incorporating validation strategies, wayfinding solutions, and biometric integrations
- Partner with data teams to establish growth reporting frameworks and dashboards while driving thought leadership to fuel pipeline
Metropolis is pioneering the Recognition Economy through AI that makes the real world responsive. The company transforms experiences across parking, retail, and hospitality by building an intelligence layer that creates seamless, intuitive interactions.
The role requires 4 days per week in-office presence in Chicago to foster collaboration and innovation.
Requirements:
- 15+ years in the retail industry segment with proven commercial growth leadership
- Strong background in strategy, business development, partnerships, P&L management, and track record of winning key national accounts
- Extensive contacts, respected relationships, and established network of vertical-specific partners across retail industry
- Skilled in financial modeling, structuring vertical-standard commercial deal terms, data-driven decision-making, and market analysis
- Demonstrated ability to manage cross-functional teams, partner closely with product leaders to align customer input to product-market fit, and drive organizational alignment
- Excellent presentation and stakeholder management skills
- Experience leveraging AI platforms and data-driven tools to accelerate commercial growth, optimize pipeline performance, and scale vertical sales strategies
Plus (not required):
- MBA degree or equivalent
