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Head of Growth, Retail

Metropolis Technologies - Nashville, TN, United States - In-office - posted 2026-09-25

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Salary: USD 200,000 - 230,000 / annual

Metropolis Technologies is building AI-powered solutions for the Recognition Economy, starting with transforming parking and expanding into retail and hospitality. The company is seeking a Head of Growth, Retail to lead the commercial strategy and growth execution for the retail vertical. In this VP-level role, you will own the retail segment growth strategy and P&L, reporting directly to senior leadership. Your responsibilities include: • Developing and executing the growth and commercial strategy for the retail segment, establishing long-term vision and roadmap for profitable expansion • Leading strategy and execution to grow the retail vertical and location base across all regions by partnering with sales and operations teams • Opening and winning deals in key national accounts within retail while co-selling alongside regional sellers on high-priority accounts • Establishing strong vertical-oriented value propositions and vertical-standard commercial structures and deal terms • Scaling the Metropolis Recognition Platform by creating opportunities for new technology adoption within retail • Building partnerships with product leaders to translate customer input into product-market fit and drive measurable impact • Collaborating cross-functionally across product, marketing, sales, and operations to develop vertical solutions and set accountability standards • Scaling retail B2B marketing initiatives, trade-press coverage, and vertical conference presence to establish thought leadership • Developing strategic partnerships with key consultants, advisors, channel partners, and industry influencers • Co-leading the unified product and service roadmap for vertical offerings, incorporating validation strategies, wayfinding solutions, and biometric integrations • Partnering with the data team to establish growth reporting frameworks and dashboards while driving thought leadership to fuel pipeline Metropolis operates on an office-first model requiring four days per week on-site to foster collaboration and innovation. REQUIREMENTS: • 15+ years in the retail industry segment with proven commercial growth leadership • Strong background in strategy, business development, partnerships, P&L management, and track record of winning key national accounts • Extensive contacts, respected relationships, and established network of vertical-specific partners across retail industry • Skilled in financial modeling, structuring vertical-standard commercial deal terms, data-driven decision-making, and market analysis • Demonstrated ability to manage cross-functional teams, partner closely with product leaders to align customer input to product-market fit, and drive organizational alignment • Excellent presentation and stakeholder management skills • Experience leveraging AI platforms and data-driven tools to accelerate commercial growth, optimize pipeline performance, and scale vertical sales strategies PLUS (not required): • MBA degree or equivalent

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