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Salary: USD 200,000 - 230,000 / annual
Metropolis Technologies is seeking a Head of Growth, Hospitality to lead commercial strategy and execution for the hospitality vertical. The company is pioneering the Recognition Economy, using AI to transform how people interact with physical spaces—from seamless parking experiences to retail and hospitality applications.
In this role, you will own the segment growth number and serve as a critical commercial leadership position responsible for developing and executing the growth strategy for Metropolis's hospitality business. You will shape the long-term vision and roadmap for profitable growth, bringing together data-driven insights, commercial strategy, and ecosystem partnerships.
Key responsibilities include:
- Lead strategy and execution to grow the hospitality vertical and location base across all regions by partnering with sales and operations teams
- Open and win deals in key national accounts within hospitality while co-selling alongside regional sellers on high-priority accounts
- Establish vertically-oriented value propositions and vertical-standard commercial structures and deal terms
- Scale hospitality B2B marketing initiatives, trade-press coverage, and vertical conference presence to establish Metropolis as a recognizable brand
- Build strategic partnerships and collaborations with key consultants, advisors, channel partners, and enterprise influencing bodies across major hospitality brands
- Collaborate cross-functionally across product, marketing, sales, and operations to scale core offerings and develop the roadmap for additional vertical products
- Partner with product leaders to translate customer input into product-market fit and drive impact from products
- Co-lead the unified product and service roadmap, defining wayfinding solutions, validation strategies, and biometric integrations
- Commercialize and scale the Metropolis Recognition Platform throughout the hospitality industry
- Partner with the data team to establish performance dashboards and drive thought leadership in industry forums
The company values in-person collaboration and requires employees to be on-site at least four days per week.
Requirements:
- 15+ years in the hospitality industry segment with proven commercial growth leadership
- Strong background in strategy, business development, partnerships, P&L management, and a track record of winning key national accounts
- Extensive contacts, respected relationships, and an established network of vertical-specific partners across the industry
- Skilled in financial modeling, structuring vertical-standard commercial deal terms, data-driven decision-making, and market analysis
- Demonstrated ability to manage cross-functional teams, partner closely with product leaders to align customer input to product-market fit, and drive organizational alignment
- Excellent presentation and stakeholder management skills
- Experience leveraging AI platforms and data-driven tools to accelerate commercial growth, optimize pipeline performance, and scale vertical sales strategies
Plus (not required):
- MBA degree or equivalent
