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Head of Fraud

Revolut - London, United Kingdom - In-office

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Revolut is seeking an experienced Head of Fraud to lead financial crime risk management across its global fintech platform. With 75+ million customers and a mission to deliver visibility, control, and freedom around money, Revolut operates a powerhouse of products spanning spending, saving, investing, exchanging, and travel. In this role, you will own jurisdiction-level fraud risk and serve as the primary point of contact for fraud escalations and governance. You'll conduct end-to-end fraud risk assessments for existing and new features, advising Product, Operations, Compliance, and Engineering teams on fraud exposure and scalable control design. A key focus is supporting the development of tech-enabled fraud prevention and detection solutions deployable globally. You'll review fraud performance data to identify emerging typologies, attack patterns, and control gaps, driving root-cause analysis and remediation of high-loss scenarios. You'll partner with internal teams to ensure effective oversight of fraud controls, including outsourced operational components, while balancing fraud loss reduction with positive customer outcomes and friction minimization. Deliverables include fraud MI, dashboards, and insights supporting risk-based prioritization, plus QA and scenario testing of fraud interventions. As the market scales, you'll build and mentor a local fraud team. Required: 10+ years in fraud risk within a first-line-of-defense or product advisory function; expertise in fraud typologies, detection strategies, and customer risk indicators across retail and business banking; demonstrated success driving measurable fraud loss reduction; familiarity with fraud analytics, detection models, and rule design; ability to convert fraud risks into practical, tech-informed controls; strong partnership and stakeholder influence skills; experience in global banking or high-growth fintech; proactive, analytical mindset. Nice to have: exposure to crypto or investment products.

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