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InstaLILY is an AI infrastructure company building Lily™, an AI Forward Deployed Engineer that learns how businesses work, builds needed software, and goes live in days. The company has achieved significant traction with 5x revenue growth, $200M in new annual sales for a single customer, and serves major operators like SRS Distribution (Home Depot family), United Rentals, and Henry Schein. Founded in 2023 by Amit Shah and Sumantro Das, InstaLILY has raised nearly $100M from top-tier investors and operates from New York headquarters with offices in San Francisco, London, and Toronto.
You will serve as the "CEO" of the Field Services business unit, reporting directly to the GM of New Market Expansion. This is not a cold-start role—anchor logos and proven use cases already exist. Your mission is to scale the vertical by leveraging existing anchor accounts to land the next wave of major logos, turning successful pilots into multi-million dollar rollouts.
Key responsibilities include: (1) Growing the vertical by converting anchor accounts into major logos; (2) Building a repeatable sales and operations playbook for Field Services that can eventually support a dedicated team; (3) Acting as the bridge between customers and the product team, ensuring AI is built to handle field services-specific operational challenges; (4) Owning end-to-end outcomes from strategy through execution.
You bring 8–12+ years in field services (commercial HVAC, mechanical contracting, or service operations) with deep industry knowledge. You have a proven track record scaling successful concepts, commanding executive presence in C-suite settings, and fluency in industry language. You recognize autonomous agents as the future of the physical economy and want to lead that transformation. You're comfortable moving fast, building systems as you go, and operating with founder-level autonomy backed by institutional support.
