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Socure is building identity trust infrastructure for the digital economy, verifying identities in real time and stopping fraud before it starts. The company operates at the intersection of AI, fintech, and identity verification, serving businesses, governments, and millions of end users.
The Head of Channel, Tech is an executive leader responsible for setting vision and strategy for Socure's channel and partner ecosystem. This role drives joint revenue growth, expands market reach, and ensures delivery of high-value, tailored solutions through strategic alliances. The Head of Channel blends partnership development, cross-functional influence, talent development, and operational excellence, serving as a trusted advisor to internal and external stakeholders.
Key responsibilities include:
- Setting and communicating a compelling channel vision and strategy aligned with business objectives and market trends
- Building and managing a diverse partner ecosystem (resellers, technology partners, system integrators), developing strategies that drive joint revenue growth
- Identifying and pursuing new partnership opportunities while anticipating market trends and competitive dynamics
- Ensuring the channel team delivers high-value solutions that drive measurable business outcomes
- Partnering with executive leadership, Sales, Product, Marketing, and Customer Success to align priorities and maximize channel value
- Advocating for partner needs at the executive level, influencing product strategy and organizational decision-making
- Building and maintaining strong relationships with senior partner and internal stakeholders, including C-suite executives
- Facilitating cross-business-unit alignment to deliver seamless partner and customer experiences
- Establishing standards for channel program quality, partner enablement, and revenue attainment at scale
- Monitoring KPIs and using data to drive continuous improvement and strategic decision-making
- Championing adoption of new tools, processes, and methodologies to enhance team effectiveness
- Leading the function through organizational change and managing adoption
- Building, mentoring, and developing a high-performing, diverse channel leadership team
- Identifying and developing future leaders, supporting succession planning and talent pipeline growth
- Understanding and anticipating partner and end-customer needs to ensure solutions deliver tangible business value
- Seeking and acting on feedback to improve partner outcomes and satisfaction
Requirements:
- Bachelor's degree required; MBA or advanced degree preferred
- Minimum 10 years of progressive experience in channel sales, partnerships, or business development, with at least 5 years in a senior leadership role managing large, diverse teams and partner ecosystems
- Proven track record of building and scaling channel programs that drive significant revenue growth and market expansion, preferably in SaaS, fintech, or identity verification industries
- Deep expertise in channel strategy, partner ecosystem development, and cross-functional leadership
- Demonstrated ability to cultivate and maintain strategic relationships at all organizational levels, including C-suite executives
- Strong analytical, operational, and strategic thinking skills; ability to use data to drive decision-making and continuous improvement
- Experience leading teams through organizational change and driving adoption of new tools, processes, and methodologies
- Exceptional communication, negotiation, and stakeholder management skills
- Commitment to continuous learning, professional integrity, and high standards of business ethics
- Experience with CRM and partner management platforms; familiarity with AI-driven forecasting tools is a plus
