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Head of Carrier Relations

Gyde - Austin, TX, United States - Hybrid - posted 2026-10-12

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Salary: USD 175,000 - 250,000 / annual

Gyde is an AI-native insurance brokerage platform reimagining how insurance brokers operate. The company acquires traditional brokerages and transforms them into data-driven organizations using AI to automate operations, power intelligent voice and chat experiences, and predict optimal coverage for individuals and businesses. Gyde has raised $60M led by Lightspeed Venture Partners with participation from Optum Ventures, Crystal Venture Partners, and others. As Head of Carrier Relations, you will own Gyde's relationships and economics with every insurance carrier the company does business with. Carrier contracts are foundational to the distribution business—they determine broker earnings, company margins, available products, and onboarding speed for newly acquired agencies. This role is one of the highest-leverage economic functions in the company. Key responsibilities include: - Own end-to-end relationships with every carrier partner across Medicare Advantage, PDP, Med Supp, ACA, and ancillary lines - Identify and execute growth opportunities by matching carrier priorities and products to agencies and markets best positioned to deliver - Source, negotiate, and execute new carrier contracts, driving Gyde toward top-of-hierarchy status as production scales - Negotiate override, bonus, and marketing economics, defending terms year-over-year against performance metrics - Build and run carrier business review cadence grounded in production, persistency, compliance, and forward commitments - Lead contract consolidation and hierarchy strategy as agencies join the platform, partnering with Contracting and Commissions teams - Own carrier escalations and compliance investigations end-to-end, including commission discrepancies, AOR disputes, and agent investigations - Set product and plan portfolio strategy by carrier, market, and line of business; lead expansion into new ancillary categories - Serve as internal authority on carrier requirements, translating them into product and engineering specifications - Partner with Legal and Compliance to ensure contracts and incentives withstand CMS, state, and Anti-Kickback scrutiny - Represent Gyde to carrier leadership and industry bodies; build the team as the function grows - Travel 10-25% annually Requirements: - 10+ years in insurance distribution, including direct ownership of carrier contracting and hierarchy economics at an FMO, IMO, NMA, national agency, or carrier broker distribution organization - Demonstrated record of winning elevated carrier contracts; personal experience negotiating top-of-hierarchy terms - Deep fluency in Medicare Advantage and PDP economics; ACA and employer benefits strongly preferred - Strong command of ancillary and supplemental products; Med Supp a plus - Mastery of mechanics: hierarchies, commission schedules, overrides, advances and chargebacks, appointments, ready-to-sell, and book-of-business transfers - Strong knowledge of regulatory environment (CMS marketing and compensation rules, scope of appointment, TCPA, Anti-Kickback considerations) and judgment to escalate to counsel - Established relationships with national and regional carrier distribution leadership - Exceptional negotiation and executive presence - Entrepreneurial mindset with strong ownership orientation - Analytical rigor; ability to model contract changes per policy, per agency, and per year

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