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Salary: EUR 65,000 - 0 / annual
Satispay is a fast-growing fintech platform reimagining financial services for millions of users across payments, benefits, investing, and cards. As Head of Brand, you will own creative and brand strategy end-to-end, bridging high-level storytelling with measurable business impact to ensure the Satispay mission resonates across every touchpoint.
Key responsibilities include:
- Creative Production: Own production of creative assets, ensuring consistently high quality, craft, and brand consistency across all outputs.
- Brand Activation: Drive both above-the-line (TV, radio, OOH, print) and below-the-line/untraditional activations to bring the brand to life in bold, memorable ways.
- Social Media & Community: Steer presence across existing and new social channels while building an influencer strategy to extend reach and relevance.
- Brand Strategy & Insights: Shape and safeguard brand identity, grounding decisions in research and listening through customer and non-customer surveys.
- Leadership & Team Rituals: Build and mentor the team across these pillars, establishing clear creative rituals (design reviews, sprints, feedback loops) and tools for efficient, high-quality output.
- Cross-functional Collaboration: Partner closely with Growth and Product teams to align brand initiatives with acquisition goals, retention targets, and product launches.
- Performance-Driven Branding: Define and track KPIs for brand awareness and consideration, ensuring creative projects are data-informed and contribute to company OKRs.
You will lead and mentor high-performing teams, collaborate with peers through structured communication and transparency, and demonstrate commitment to integrity and ownership. This role requires relocation to the Milan office with a hybrid working policy (three days per week in-office: Tuesday, Thursday, plus one day of your choice).
Requirements:
- 10+ years of experience in brand management or creative direction, ideally within fast-growing tech companies or top-tier creative agencies.
- Deep understanding of design systems, rebranding processes, and multi-channel campaign production (social media to TV/OOH).
- Hands-on leadership style: lead by example, comfortable diving into details of layouts or scripts to ensure excellence.
- Data-informed mindset: ability to translate brand concepts into business objectives using KPIs and OKRs to measure impact and iterate quickly.
- Fluent in English with exceptional communication skills; ability to simplify complex brand visions for internal and external audiences.
- Willingness to relocate to Milan.
