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Head of Account Management

Function Health - Remote - Remote

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Salary: USD 220,000 - 250,000 / annual

Function Health is an AI-powered operating system for preventive healthcare, backed by Andreessen Horowitz with a recent $298M Series B. The company operates one of the world's most advanced cancer screening platforms, delivering AI-driven MRI scans across 13 organs at 200+ imaging facilities in 150+ cities across the US and internationally. As Head of Account Management, you will own Function's imaging partner network end-to-end, managing 200+ facilities and driving both strategic and operational excellence. This is a dual-focused role combining entrepreneurial strategy with hands-on team leadership. Key responsibilities include: managing and developing a team of account managers; owning partner network health, performance, and composition; setting market prioritization based on member demand and coverage gaps; making high-stakes decisions on partner remediation, exits, and exclusivity; leading partner onboarding and launch coordination across Member Experience, Ops, and engineering; owning commercial terms and renewals on critical partnerships; supporting international expansion into the UK and new markets; maintaining CRM systems, SOPs, and institutional knowledge; and working cross-functionally with Product, Ops, Finance, and Legal. You will report to the COO and bring consequential decisions on exits, exclusivity, and major market bets for ratification. The role demands an entrepreneurial operator who moves fluidly between managing high-stakes relationships and supporting day-to-day team execution, with full accountability for network outcomes. Required: 7+ years in account management, partnerships, or network team leadership; proven experience managing and developing teams through escalations and complex operational work; track record of making and owning consequential decisions; strong operator's instinct with ability to build repeatable processes; comfort working cross-functionally with Product, Ops, and Legal; excellent written and verbal communication; bias toward ownership and follow-through in fast-moving environments. Healthcare experience is not required.

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