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GTM Strategy & Operations Lead, Americas

Canva - Austin, TX, United States - Hybrid - posted 2026-09-09

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Canva is seeking a GTM Strategy & Operations Lead for its Americas region, based in Austin, Texas. This hybrid role (1-2 days/week in office) sits within Canva's GTM Operations team, which partners across Sales, Customer Success, Partnerships, Finance, Revenue Systems, and Data to build the operating system behind Canva's B2B growth. You will serve as the primary strategic business partner to the Head of AMER Sales, helping shape how Canva grows across the Americas by connecting commercial strategy with disciplined execution. This is a high-impact, hands-on role requiring comfort moving between strategy and operational detail. Key responsibilities include: - Serve as strategic partner to AMER Sales leadership on regional planning, execution, and decision-making - Own AMER forecasting and performance-management rhythm, including forecast rollups, risk assessment, scenario modeling, and executive readouts - Lead core operating cadences: pipeline inspections, deal reviews, QBRs, and performance reviews - Build repeatable performance views across bookings, pipeline, conversion, coverage, capacity, productivity, and attainment - Diagnose trends across segments, markets, customer motions, and routes to market; translate data into clear recommendations - Lead AMER inputs into annual and in-year planning, including headcount, territory design, account assignment, and investment cases - Partner with Finance, central GTM Operations, Revenue Systems, and Data to ensure trusted data for decision-making - Identify structural opportunities to improve pipeline quality, deal velocity, coverage, and predictability - Help evolve the AMER go-to-market model as the business scales (direct, Customer Success, partner, reseller motions) - Bring regional insight into global GTM design while driving adoption of global commercial policies and standards - Act as trusted advisor to AMER Sales leaders, balancing operational rigor with commercial pragmatism and speed - Translate complex data into clear narratives and insights for senior stakeholders Required qualifications: - 7+ years in Sales Strategy, Sales Operations, Revenue Operations, or GTM Strategy, ideally in high-growth B2B SaaS - Proven ability to act as strategic thought partner to senior Sales or Revenue leaders - Experience with annual planning, territory and capacity planning, segmentation, account coverage, and productivity modeling - Deep experience with forecasting, pipeline health, scenario modeling, conversion, coverage, and attainment - Exceptional analytical and modeling skills with advanced Excel/Google Sheets capabilities - SQL required - Strong business judgment and ability to balance operational rigor with pragmatism

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