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GTM Operations Lead

Zinc - London, England, United Kingdom - In-office

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Zinc is building technology to serve candidates, recruiters, and customers while maintaining service quality. The Core Ops team ensures the business runs on reliable data and processes. This GTM Operations Lead role owns the commercial and revenue operations function—everywhere revenue touches process, from marketing and partnerships through sales, outbound, and renewals. You will report directly to the Head of Operations and partner with commercial leaders across the business. Day-to-day responsibilities include working closely with other operations leads and key stakeholders to drive operational excellence. The team's immediate priority is establishing one clean, consistent definition of the commercial funnel across all channels, with additional projects emerging based on data-driven insights. As a player-coach, you will manage a small analyst team from day one, remaining hands-on with your own work rather than solely reviewing others' output. You'll grow the team as the business expands and needs dictate. The role requires someone who can bridge RevOps, Sales Ops, Marketing Ops, and GTM Strategy—bringing a commercial operations mindset to process design and data governance. Zinc values diverse backgrounds with transferable skills. Ideal candidates come from one of these backgrounds: RevOps Manager/Lead, Sales Ops or Marketing Ops Lead ready to own the full commercial funnel, or GTM-focused Business Ops/Strategy & Ops roles.

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