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Salary: USD 40.24 - 50.28 / hourly
Archer Technologies, a Silicon Valley-based leader in advanced air mobility and aerospace, is seeking a GSOC Protective Intelligence Lead to serve as the most experienced operator in its newly established Global Security Operations Center (GSOC). Reporting to the Sr. Director of Global Security, this is a senior individual-contributor role—not a management position—but one that carries significant responsibility and trust.
You will run core GSOC monitoring and dispatch operations while performing protective intelligence, open-source intelligence (OSINT) risk monitoring, and travel risk monitoring. As a proof-of-concept program, you will help build the GSOC and its intelligence capability from the ground up, set operational standards, and mentor fellow operators as the function matures.
Key responsibilities include:
**GSOC Operations & Floor Leadership:** Monitor alarms, video surveillance, access control, and life-safety systems across Archer's sites. Dispatch and coordinate response to incidents and requests for assistance, making sound decisions in the moment without seeking permission for routine and time-sensitive calls. Serve as the standard-setter and go-to resource for fellow operators, providing guidance and escalation support on shift. Document incidents accurately and maintain clear logs and shift communications. Provide real-time support to field security teams and executive protection details.
**Systems Configuration & Standards:** Configure and tune the GSOC technology stack, including alerts, alarm thresholds, camera and video systems, and access control. Author, maintain, and improve SOPs, protocols, and workflows that operators follow. Help build the GSOC's sources, tooling, and reporting standards from inception.
**Protective Intelligence & OSINT Monitoring:** Conduct OSINT monitoring to protect Archer's people, assets, and reputation by watching social media, news, online forums, and other open sources for threats. Support executive protection with protective intelligence, including threat monitoring, person-of-interest research, and event/venue intelligence. Produce timely alerts and assessments, escalating emerging risks appropriately.
**Travel Risk Monitoring:** Monitor global travel risk and support destination risk assessments for traveling employees and executives. Track geopolitical, security, weather, and other events that could affect employee travel, flagging disruptions and threats promptly.
**Products & Coordination:** Produce clear, concise written products including incident logs, spot reports, shift summaries, and intelligence briefs. Coordinate closely with fellow operators, executive protection, and stakeholders across the business.
The coverage model and hours will evolve as the program grows, with flexibility required for evenings, weekends, and holidays.
**Requirements:**
- Proven experience (typically 6+ years) in a GSOC, security operations center, dispatch, monitoring environment, intelligence analysis/OSINT, or related security, military, or law enforcement role, including time as a senior or lead operator
- Demonstrated ability to make sound decisions independently and act without waiting for permission, backed by mature, reliable judgment
- Hands-on experience configuring security systems, including alerting/alarm thresholds, camera and video (VMS) systems, and access control
- Demonstrated ability to author SOPs, protocols, and workflows that others follow, not just execute them
- Ability to set the standard for and mentor other operators while remaining an individual contributor
- Ability to monitor multiple systems simultaneously, stay calm under pressure, and act decisively during incidents
- Open-source research skills, or strong analytical foundation with ability to learn OSINT tradecraft quickly
- Strong written and verbal communication skills, with ability to produce clear logs, reports, and intelligence products
- Sound judgment and discretion in handling sensitive information and deciding what to share, with whom, and when
- Comfort working across multiple security and technology platforms
- Flexibility and willingness to support evolving coverage needs
- Uncompromising ethics and integrity, with self-awareness to admit mistakes quickly and learn from them
**Preferred Qualifications:**
- Active U.S. government security clearance
- Protective intelligence or OSINT experience directly supporting an executive protection program
- Experience with travel risk or geopolitical risk monitoring
- Deep familiarity with GSOC platforms, video management and access control systems, intelligence and OSINT tools, social media monitoring, and dark web research
- Foreign language proficiency
- Experience in aerospace, defense, technology, or another high-profile, multi-site environment
